Mary Joyce Serrano Email and Phone Number

Administrative Support• Assisting with scheduling for X Spaces and creating weekly calendar graphics for announcements• Monitoring missed DMs and ensuring timely follow-ups• Maintaining a daily log of completed tasks• Managing reminders for X Spaces• Coordinating tasks and communication with team membersSocial Media Management & Content Creation• Writing LinkedIn captions to drive engagement• Researching trending topics for relevant and engaging content• Designing LinkedIn infographics and Instagram Post• Editing videos for YouTube, Reels, and other social platforms• Engaging with top creators, responding to comments, and managing interactions on LinkedIn, Instagram, and X

• Curating trending content for LTK (LikeToKnowIt)• Designing graphics for Instagram posts and Stories• Creating graphics for LTK affiliate posts• Writing engaging captions for social media platform posts• Writing and publishing blog posts on WordPress

• Managing social media accounts and interactions across platforms• Editing graphics and videos for LTK and social media posts• Creating and scheduling graphics, videos, and Stories across various platforms (LTK, Amazon, Instagram, YouTube)• Writing blog posts on WordPress, newsletters in MailChimp, and social media captions• Researching trending topics to inform content creation• Managing content calendars to ensure timely and relevant posting

• Managing social media accounts and interactions on Instagram, Facebook, and YouTube• Creating engaging content to boost interaction in Facebook Groups• Researching trending content to stay relevant and aligned with audience interests• Curating and creating content on a monthly basis• Editing YouTube videos and Reels for optimized viewing• Designing graphics for Instagram posts and Stories• Editing Instagram Reels to enhance visual appeal and engagement• Writing compelling captions for posts across all social media platforms• Engaging with followers, responding to messages, and managing comments

Social Media ManagerContent Creation and Curation | Community Engagement | Analytics and Reporting | Paid Advertising | Brand Management | Platform Expertise |Executive AssistantAdministrative Support | Time Management | Confidentiality | Relationship Building | Research Skills | Adaptability

Inbound Calls | Current Promotions | Customer Satisfaction | Customer Service | Sales | Product Marketing

Inbound Calls | Outbound Calls | Chat Support | Email Support