Mary Kinney Email and Phone Number
Mary Kinney work email
- Valid
- Valid
- Valid
- Valid
Mary Kinney personal email
Mary Kinney phone numbers
Mary Kinney is a Sr. Manager at ivision at ivision. She possess expertise in vendor management, process improvement, it management, itil, project management and 43 more skills. Colleagues describe her as "I have worked for and with Mary for almost three years in two different companies. She is an exceptional leader who is passionate about doing the right things for the company and the employees. In her business decisions, she would rather take the hard road and invest time in doing it right rather than taking it easy but be buggered with issues or fires later on. She has a keen sense in finding the right staff, developing them, and aiding them in reaching their full potential. She expects the best from her team as she gives her best to them too. I offer my highest possible recommendation for Mary and I am happy to speak directly with anyone as a reference." and "In my time working for Mary I found several things that were paramount to making her an absolute pleasure to work for. Mary mentors her staff, sets them up for success and gives them all the tools to manufacture their own success. Mary helped me grow in the I.T. world and helped me develop my skillset to further my own career. Anybody who works under Mary should be prepared for an experience to learn from. She is truly a once-in-a-lifetime mentor"
Ivision
View- Website:
- ivision.com
- Employees:
- 182
-
Sr. Managed Services ManagerIvision Mar 2019 - PresentAtlanta, Ga
-
Global Engineering Service Center ManagerIvision Jan 2016 - Mar 2019Greater Atlanta AreaAccountable for directing iVision’s Global Engineering Service Center operations providing leadership around the focus and execution of iVision’s managed services practice. Manages internal people, processes and tools, providing leadership for the continued development and growth of iVision’s Service Center ensuring ongoing alignment with the needs of our customers, internal efficiencies, and industry standards (ITIL®).Collaborates cross-functionally with technology and business stakeholders to drive, track, and resolve all aspects of compliance readiness and audit execution. Interfaces with external auditors for periodic audit activities, resulting in annual SSAE 16 and SSAE 18 SOC 1, SOC 2 certifications. Implementing ISMS based on ISO/IEC 27001 for certification. Coordinates, or potentially leads, delivery of audit milestones to ensure audit timelines stay on target by escalating and identifying roadblocks. Assists in, or potentially leads, the identification of business process improvements and partners with technology and business stakeholders to identify pragmatic approaches to compliance readiness and testing. Collaborates with technology and business stakeholders along with other team members to facilitate remediation and execution of corrective action plans. Participates in continuous improvement initiatives.
-
Global Service Desk Manager; Global Service ManagerEnpro Industries Inc. Sep 2013 - Jan 2016Charlotte, North Carolina Area & Lawrenceville,GeorgiaEstablished and manages a 24 x 7 customer service and technical tiered Global Service Desk with "Follow the Sun" concept, supporting 115 locations. Hires and manages a technical team, leads, motivates and coaches for operational excellence. Provide operational reporting on KPI's; perform analysis with recommendations for IT organizational improvement. Provides leadership, strategic planning, direction, management, implementation and administration of IT Service Management. Focus on processes, enhancing efficiency and effectiveness; embedding a culture of continues improvement across global IT functions with ITIL® recommended practices related to Incident, Knowledge, Change, Problem Management, Service Desk and desk-side Services. Critical Incident Manager owner, providing collaboration and communications on significant events, coordinating problem resolution through collaboration with all facets of IT.Develop effective organization and reporting relationships, liaison between internal and external customers. Focus on operational excellence, strategy and continuation of life-cycle improvements, budget management, financial operations, vendor management and various project management initiatives. -
Network Coordinator ManagerEmory University Mar 2009 - Sep 2013Atlanta, GeorgiaManage Network Communications, for development, initiation and maintenance of processes for installation, relocation and removal of Network Communications resources/services for voice and data for Emory Healthcare's multiple hospitals, clinics and Emory University campus environments. Tier I, II support, provisioning services, analyze, diagnose and resolve incidents and requests supporting over 95,000. Hires, leads, motivates and coaches team. Defines individual performance objectives and development plans, ensures alignment with organizational goals. Develops and communicate unit vision, strategies, critical success factors and mitigation plans. Participates in the development of business and/or IT vision, critical success factors and operating plans. Evaluates workflow processes defining service delivery and managing the support model.Flexible and open to change, ability to manage work and prioritize in a changing environment. Oversees projects, evaluates the planning/management activities, encompassing budget management and financial operations.Initiates and fosters business partnerships with clients, vendors, IT and Business Managers developing relationships that support efficiency and effectiveness with client and business needs. Committee member guiding IT toward adopting industry standard best practices for Service Management. Leverage the current organization abilities, industry trends, available technologies and IT Infrastructure Library (ITIL®) framework. Incorporate and develop ITIL® processes and standards for Incident, Change, Knowledge and Problem Management and Service Delivery within negotiated SLA’s.On-call 24 x 7 environment including multiple call centers, providing customer training on systems, reporting and analysis and conduct audits. Analyze station and call center traffic studies. Create and implement Disaster Recovery Plans for Business Continuity. Participates on Crises Management Team across Emory. -
Systems ManagerLiberty Mutual Insurance Jan 2009 - Mar 2009Duluth, GeorgiaLiberty Mutual acquired Safeco Insurance Company, I continued my roles and responsibilities as noted in my Safeco work experience. -
Systems ManagerSafeco Insurance Jan 1998 - Jan 2009Duluth, GeorgiaIT Manager managing departments that provide desktop, telecommunication, technical and infrastructure support for 3 Regional office locations, branch locations and supporting over 1,800 telecommuters. In this role, created, implemented managing a help desk/ service desk environment and 2nd level support, including support of 24 x 7 call centers.Select hire and evaluate and conduct performance evaluations. Proven ability to coach, counsel and mentor and develop employees. Adopted methodology and practices that were implemented as corporate policies which resulted in operational efficiencies. ITIL® Processes – Incident Management, Knowledge Management, Change Management and Problem Management. Establish Organizational Goals and Metrics to continuously improve operations. Ensure consistent processes are in place, driving operational efficiencies. Establish and implement Service Level Agreements. Develop and manage budgets working with Directors. Accountable for Program Oversight and Contracts.Partner with customers and manage teams to understand their business objectives and offer solutions appropriate to budget to meet specific project and goals. Create and implement Disaster Recovery Plans, Crises Management Team Leader. Along with managing facility operations for regional and branch locations, responsible for overall reliability of buildings. Understanding of lease clauses and interactive with landlord relations, maintain the planning, organizing and coordinating on building systems for both mechanical and electrical, fire and safety. Understanding of maintenance operations and regulations pertaining to the building industry, warranties and safety practices for a 24 x 7 operation, applying strong negotiation skills and vendor management. Managed the security operations for facility locations.
Mary Kinney Skills
Mary Kinney Education Details
-
Business Administration, Management And Operations
Frequently Asked Questions about Mary Kinney
What company does Mary Kinney work for?
Mary Kinney works for Ivision
What is Mary Kinney's role at the current company?
Mary Kinney's current role is Sr. Manager at ivision.
What is Mary Kinney's email address?
Mary Kinney's email address is ki****@****ast.net
What is Mary Kinney's direct phone number?
Mary Kinney's direct phone number is +167899*****
What schools did Mary Kinney attend?
Mary Kinney attended Daytona College.
What are some of Mary Kinney's interests?
Mary Kinney has interest in Motorcycling, Boating, Cooking, Electronics, Outdoors, Home Improvement, Reading, Sports, Home Decoration.
What skills is Mary Kinney known for?
Mary Kinney has skills like Vendor Management, Process Improvement, It Management, Itil, Project Management, Business Analysis, It Service Management, Program Management, Change Management, Disaster Recovery, Sdlc, Business Process Improvement.
Who are Mary Kinney's colleagues?
Mary Kinney's colleagues are Jake Bolda, Giselle Hudson, Andrew Dasko, Gene Peter, Keith Lynch, Thierry Gogibus, Angela Gaeta.
Not the Mary Kinney you were looking for?
-
1infodesk.com -
Mary Kinney
Carol Stream, Il4nelsensteel.com, gmail.com, nelsensteel.com, bargrind.com -
1gmail.com -
Mary Kinney
Assistant Communications Director | University Of Notre Dame College Of Arts & LettersSouth Bend, In
Free Chrome Extension
Find emails, phones & company data instantly
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial