Manage a team of auditors.Investigate Retailer compliance with DISH Business Rules and Federal Laws and conduct field interviews when necessary.Conduct training for retailers, distributors, and account managers. Represent department at training and sales events throughout the country.Experience writing SQL statements and knowledge of Microsoft Office Products. Ability to gain an in depth knowledge of new software features and functions.

*Serve a Territory of 109 stores regarding standard operating procedures, Inventory Management, and protection of company assets.*Analyzed field reporting to identify risks and opportunities to reduce controllable costs and create operational efficiencies. Scheduled audits and store visits to validate results.*Conducted thorough, accurate, and objective Loss Preventions, operations and inventory audits to determine the overall effectiveness of store policy and procedure compliance*Communicated results to Store Management, Regional Sales Manager, and Territory Director. Initiated and conducted appropriate follow-up actions.*Provided Coaching, mentoring, and hands-on training to store management teams to address operational deficiencies in stores. *Shared best practices to stores to improve overall quality of operations.*Developed an Operations Training Agenda for New Store Managers and Operations Managers.*Conducted Operations Training Classes and Conference calls to help train and develop management staff.

Trained in Emergency Medical Dispatch and received my CPR Certification.