Mary M. Email and Phone Number

I am a proficient IT professional that has experience in the military industry with a passion for providing technical support and solutions to complex IT challenges. I hold certifications from CompTIA and have extensive knowledge of Cisco Networking, Microsoft OS and applications, ITIL, and IT Infrastructure Management.Most recently, I served as a Site Lead, where I managed the daily operations and maintenance of the NMCI network, ensuring its security, availability, and performance. I also supervised and trained a team of IT technicians, coordinated with vendors and stakeholders, and resolved technical issues for over hundreds of users. I am proud of my contribution to the NMCI project, which is one of the largest and most secure intranets in the world.