Mary Mcgowan

Mary Mcgowan Email and Phone Number

Technology Executive | Nonprofit Leadership | Global Operations | Strategic Transformation | Change Champion @ Retrieve a Golden of the Midwest (RAGOM)
minnetonka, minnesota, united states
Mary Mcgowan's Location
Shakopee, Minnesota, United States, United States
Mary Mcgowan's Contact Details
About Mary Mcgowan

I have thirty years of experience in program management, organizational change management, process improvement, and cultivating partnerships across business partners, clients, and vendors. Additionally, I have more than fifteen years in Nonprofit Management with a passion for animal welfare working with rescue organizations. As RAGOM's Executive Director, I oversee the rescue's progress and work diligently to ensure its vision and mission are the organization’s core focus. I am responsible for the programs' success and researching practical and innovative ways to save the lives of animals in need. As an insightful strategist and authentic communicator, my work complements my purpose: creating transformative organizations based on quality principles. I'm a purpose-driven leader who delivers results; I have demonstrated an ability to solve problems, build innovative but practical programs, navigate rapid change, and partner with key stakeholders to achieve business objectives.Core competencies include Organization & Staff Development; Portfolio, Program & PMO Management, Service Delivery, Strategic Development and Execution; Organizational Change Management; Business Transformation & Re-Engineering, and Process Improvement.

Mary Mcgowan's Current Company Details
Retrieve a Golden of the Midwest (RAGOM)

Retrieve A Golden Of The Midwest (Ragom)

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Technology Executive | Nonprofit Leadership | Global Operations | Strategic Transformation | Change Champion
minnetonka, minnesota, united states
Website:
ragom.org
Employees:
6
Mary Mcgowan Work Experience Details
  • Retrieve A Golden Of The Midwest (Ragom)
    Executive Director
    Retrieve A Golden Of The Midwest (Ragom) Sep 2022 - Present
    Minnetonka, Minnesota, United States
    Overall strategic and operational responsibility for associates, programs, expansion, and execution of RAGOM’s mission. Ensure ongoing programmatic excellence, evaluation, and consistent quality administration. Establish operational objectives and policies to support the organization’s mission and vision. Oversee implementation of the annual strategic plan and major systems implementations
  • Retrieve A Golden Of The Midwest (Ragom)
    Board Member
    Retrieve A Golden Of The Midwest (Ragom) Dec 2021 - Present
  • Unitedhealthcare Global
    Sr. Director
    Unitedhealthcare Global Jan 2015 - Mar 2022
    IT Market Lead for the North American Market accountable for all IT delivery including capital implementations and supporting production systems• Accountable for $6M-$10M annual technology budgets, and executing major capital initiatives in line with IT strategy to minimize costs and drive growth • Transitioned 20 teams from waterfall to Agile methodologies developing self-organized teams that deliver projects 50-70% faster, reduced overall costs, and improved defect rate from 15% to 1%• Developed intake process and governance structure to eliminate a backlog of 1000+ defects, lower IT resource costs, and decrease lead time by 50%• Launched new $2M digital portal for Expatriate Insurance and Clinical interactions increasing the Net Promotor Score 53 points• Directed migration of Travel Security system to third-party provider resulting in $.5M cost avoidance• Led IT quality program for 150 employees leading to successful ISO9001 Certification
  • Retrieve A Golden Of The Midwest (Ragom)
    President And Board Chair
    Retrieve A Golden Of The Midwest (Ragom) Apr 2012 - Mar 2015
    Greater Minneapolis-St. Paul Area
    • Implemented Board and Operational structure, by-laws, and financial controls to meet non-profit 501(c)(3) charitable organizational requirements.• Achieved Charities Review Council’s award by demonstrating excellent performance in public disclosure, governance, financial activity, and fundraising.
  • Unitedhealth Group
    It Program Director Mergers And Acquisitions
    Unitedhealth Group Mar 2012 - Dec 2014
    Served as interim CIO integrating IT infrastructure and applications for newly acquired entities into UHG• Directed 50 domestic and international IT managers, analysts, and engineers integrating infrastructure between international businesses and UHG, meeting 93% of SLAs and within budget• Promoted alignment between new entities, business segments, and Information Technology by ensuring all teams reached milestones 90% of the time regardless of the complex international procurement and security requirements• Resolved barriers for 3 key global acquisitions by partnering with Enterprise Information Security to modify requirements for international acquisitions
  • Sogeti
    Acquisition Implementation Program Director
    Sogeti Oct 2011 - Mar 2012
    Program Manager leading teams to deliver high quality, meet program delivery dates, and remain within budget• Created clinical support model required to integrate 2 key acquisitions with clinical practices• Developed organizational change management program which eliminated 80% of technical disruptions, and streamlined consolidation with UHG• Fostered alignment with new organizations by establishing processes and providing operational visibility during the integration leading to a 15% increase in employee satisfaction
  • Park Nicollet Health Services
    Sr. Director Application Support
    Park Nicollet Health Services Aug 2009 - Oct 2011
    Enhanced application portfolio by aligning IT goals and strategic executive initiatives• Accountable for $15M annual operational budget• Directed analysts, project managers, and senior managers accountable for implementation and production support for 300+clinical, ancillary, business, and enterprise applications• Revamped application portfolio to align with organizational strategic direction, leading to a cost reduction of 15% by eliminating duplicate functionality• Restructured application support to align with the operational business structure which improved SLAs by 30%
  • Park Nicollet Health Services
    Sr. Director It Operations And Service Management
    Park Nicollet Health Services Jan 2001 - Sep 2009
    • Accountable for $15M annual operational budget• Implemented Change Adaptation program to increase adoption rates, and ensure end-user utilization of new processes and systems• Led vendor RFP process, negotiations, and selection of several service providers

Mary Mcgowan Skills

Program Management Process Improvement Change Management Leadership Integration Project Management Business Process Management Healthcare Vendor Management Strategy Strategic Planning Six Sigma Itil It Service Management

Mary Mcgowan Education Details

Frequently Asked Questions about Mary Mcgowan

What company does Mary Mcgowan work for?

Mary Mcgowan works for Retrieve A Golden Of The Midwest (Ragom)

What is Mary Mcgowan's role at the current company?

Mary Mcgowan's current role is Technology Executive | Nonprofit Leadership | Global Operations | Strategic Transformation | Change Champion.

What is Mary Mcgowan's email address?

Mary Mcgowan's email address is ma****@****tum.com

What schools did Mary Mcgowan attend?

Mary Mcgowan attended University Of Minnesota-Twin Cities.

What are some of Mary Mcgowan's interests?

Mary Mcgowan has interest in Social Services, Civil Rights And Social Action, Environment, Poverty Alleviation, Disaster And Humanitarian Relief, Human Rights, Animal Welfare.

What skills is Mary Mcgowan known for?

Mary Mcgowan has skills like Program Management, Process Improvement, Change Management, Leadership, Integration, Project Management, Business Process, Management, Healthcare, Vendor Management, Strategy, Strategic Planning.

Who are Mary Mcgowan's colleagues?

Mary Mcgowan's colleagues are Kerry Hodges, Vanessa Jones, Judy Zerby, Patty Larson, Megan Beirne.

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