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• I am primarily responsible for selling/project managing multi-faceted information services to leading Australian organisations.• Managing 332 accounts and selling SaaS solutions - across accounting, legal and commercial property nationally.• Responsible for creating and managing pipeline management in salesforce (CRM system)• Managing strategic relationships to deliver efficiency driven outcomes. Drive success by gaining a deep understanding of their current processes and delivering appropriate technology/digital solutions to streamline workflows that enable significant time and cost savings.• Implementing active engagement strategies for clients in accordance with their grading; contact schedules, regular spend, product reviews and contract management activities.• Implement, train and support customers on various products.• Identifying revenue growth opportunities for new and existing customers.• Assisting clients with operational issues, product issues, administrative matters and finance.• Consistently delivering outcomes and keeping clients up to date on progress.• Participation in learning and development for customer engagement.• Portfolio since July tracking over and above 100% each month.

• Business Development Manager selling the National Tenancy Database and products to the Property Industry in VIC, TAS & SA• Managing & servicing 900 Accounts in the property industry.• Implemented our utilities connection model “Reduce My Bills” • Responsible for creating and managing pipeline management in salesforce (CRM system)• Undertaking and prospecting for new business • Assisting in opening customer channels for future development of services• Identify and translate new product ideas• Implement, train and support customers on the National Tenancy Database & other products• Developing tactical plans, liaising with product and marketing team for market penetration• Consistently exceeding financial targets• Respond to client needs in a manner that adds value and generates satisfaction• Consistently delivering outcomes and keeping clients up to date on progress..• Building brand name in the property space• Setting and meeting personal & business goals while upholding Equifax valuesAchievements:• Onboarded 75 new customers since Aug 2018 • Successfully onboarded large residential and commercial portfolios• Building relationships and market share to over 70% across Melbourne, TAS and SA

Servicing all your Real Estate needs in the Moreland area.Achievements: • Successfully listing and running Auction and Sale Campaigns.• Many references for customer service and excellence in achieving results• Successful in establishing a large database and increasing market share • Sold over $20 million dollars of real estate

The Recruitment SpecialistMary Manfre' Recruitment offers recruitment solutions in Real Estate, Property, Construction, Development & General Recruitment. With over a decade in the industry, Mary Manfre' offers a customer focused service and brings her own enthusiasm, passion and honesty in placing the right candidates in the right role. The service is unique because its personalised and tailored to providing a solution that fits your specific recruitment needs. Mary's passion and commitment for recruitment ensures you receive a premium service that’s well above industry standards.Financial Management, Client Services, Marketing, Advertising & Sourcing candidates through head hunting and other social platforms, Database searching, Preparing Job Descriptions, Interviewing & screening candidates, Preparation of resumes and Preparing Letters of OffersExperienced in Remuneration/Benefits & Performance Reviews, Organisational Development, Client & candidate liaison, Negotiating employment contracts between client & candidate, Lifecycle Recruitment, onboarding, goal setting, expectations, Reviewing Employment Contracts and seeking legal advice to make changes.• Guest lecturing at Swinburne University for Agents Representative Students on Property.• Guest speaking Workshop - Charles Sturt University on ‘Looking through the eyes of a Recruiter’.• Business Development including:- Proposals to new clients, Developed sales & marketing strategy, Referrals & repeat business – developing continuous engagement programs.• Techniques in customer service and presentation.Achievements: • Setting up and operating a boutique permanent recruitment business.• Expanded business to offer outsourced HR Services – Remuneration & Benefits (Organisational Development, Employment Engagement).

• Business Development• Screening applications• Telemarketing.• Client & Candidate liaison.• Customer Service.• Resume preparation.• Advertising roles in local market – The Age/Seek, LinkedIn, Twitter, Facebook & other social platforms• Reference checking (due diligence).• Sourcing new candidates.• Head hunting.• Attending to new client appointments & establishing needs.• Handling advertising responses.• Evaluating candidates.• Participating in company meetings.• Meeting & exceeding monthly KPI’s Achievements: • Established a permanent & temporary Real Estate/Property Recruitment Desk for the company.• Received lots of referrals and repeat business.• Constantly meeting and exceeding annual & monthly targets and increasing operational efficiency of the department by 100%