• Oversee the team's email inbox and promptly respond to students, staff, and institutions Address all event inquiries from Athletico staff by providing them with resources from the Toolkit to support event planning • Supported event planning for 20 events thus far in 2023• Assisted with large signature events by sending out invitations, tracking the number of attendees, attending social events, and educational workshops• Send customized post-event follow-up messaging to candidates, connecting them with a recruiter • Served as a member of the Design Team in an ATS and CRM integration to ensure that processes are streamlined and less manual for multiple teams• Create and deliver trainings on key processes to multiple groups across the organization, provide training on new features in Yello, and document all relevant processes for the team• Continuously improve the accuracy and accessibility of reporting on all of the team’s initiatives• Own the Campus Newsletter that is sent to over 5,500 candidates each month with open rates between 50-62% in past months• Updated the team's tiered methodology by adding in Minority Serving Institution data to see which programs align with Athletico’s goal of building a diverse group of new leaders in the industry

• Created marketing materials and conducted presentations with prospective students and their families at recruitment events to ensure that students were aware of the resources available at NCC. • Facilitated 100 first time meetings with disabled students, actively listened to their needs, took detailed notes that were kept in compliance with privacy laws, and developed reasonable accommodations • Ensured compliance with federal, state, and local educational and anti-discrimination laws• Followed up with 20 students per week to provide individualized 30 minute success coaching services • Recruited 5 exceptional mentors for a peer mentorship program, built a training program based on best practices for mentoring students, and recruited mentees with disabilities to participate in the program• Published office-wide emails to students about policies, deadlines, procedures, programming, and services provided succinctly, accessibly, and in an understandable format

• Maintained a case load of over 250 students with learning, psychological, or physical disabilities• Reviewed and analyzed medical and psychological documentation to gain an understanding of an individual’s needs and provided academic and housing accommodations to eligible students• Responded promptly to concerns that arose and mediated disputes between faculty and students• Researched new developments in disability and higher education law to ensure compliance with the law

• Completed a course on design thinking, entrepreneurship, and innovation through Stanford University • Created a virtual resource guide for first-generation college students at SIUC• Served on a committee that created the First Saluki Resource Center at SIUC• Mentored 4 cohorts of prospective fellows in 2018, 2019, and 2020 • Participated in design thinking challenges that worked to solve issues facing local communities

-Worked as a graduate assistant for the Student Disability Center at CSU building community for disabled students -Facilitated virtual DisCourse programming each week that built community for disabled students at CSU

• Served on the Resident Assistant recruitment and selection committee by building marketing materials, outreaching to excellent candidates, reviewing applications, interviewing candidates in a three-part interview process, and worked with the selection team to select the best talent for each community • Recruited and supervised 13 staff members by communicating effectively, developing training frequently, and intentionally building a staff that was welcoming and met the department’s vision• Facilitated weekly staff meetings, performed staff assessments, provided coaching to staff that needed additional support to guide their performance, and provided professional development opportunities• Established an open door policy for staff to communicate gaps in their experience and resolved issues quickly through open communication, advocating for staff to leadership, explaining processes and policies, and developing programs to address gaps in their employment experience• Managed multiple priorities through effective time management and building a set of daily priorities

• Created a practicum opportunity to compile an organized list of off-campus resources available for independent students and former foster youth• Collaborated with the FSP working group and FSP student mentors to assess what students’ needs are and what gaps exist in students’ experiences so far• Reached out to contacts at each resource to create partnerships• Worked to center access and equity in finding resources that support students from all identities

• Supervised 3 student staff members and monitored their progress on completing administrative tasks• Created a training for staff so that they had the tools and skills needed to be successful in their work• Met weekly for 1:1s with student staff to serve as a resource, mentor, and supervisor• Facilitated chat sessions for students seeking guidance for registering for classes • Researched and proposed ideas for engaging students virtually in a pandemic in a learning community• Used technology, such as Zoom, Microsoft Teams, and Aries

•Supervised and supported five desk attendants and three event planning interns•Managed front desk operations for two front desks that delivered excellent customer service•Used Kx and Ungerboeck software to manage the logistics of housing and event planning for 30 conference groups that came to campus•Served as the on-call professional staff member throughout the entirety of the summer conferences season•Created professional development and staff bonding opportunities for student staff•Coordinated cleaning and linen services for all conference groups•Handled guest concerns and campus partner challenges with a positive attitude

•Assisted in coordinating the logistics of 75 different camps and conferences over the course of 11weeks•Created housing assignments for groups of up to 400 guests in Conference Host software •Served as the manager on duty for check-ins and check-outs for groups of up to 800 guests•Coordinated linen deliveries and cleaning services with external partners•Responded to maintenance and guest concerns promptly•Supervised Conference Assistants throughout the summer •Implemented a recognition program for CAs and planned staff bonding events •Helped schedule 20 CAs for all desk shifts, linen shifts, check ins, and check outs

• Established a thriving community of 50 residents in an upper-level undergraduate student residence hall •Created social, diversity, and educational programs that engaged, supported, and challenged residents to build relationships with others in their community, effectively transition into college, and get involved on campus•Co-supervised hall council by facilitating meetings and planning programs•Referred residents to on-campus support services •Enforced policies to maintain an inclusive, safe environment for students of all backgrounds•Served on the duty rotation

• Created10 new GenUN chapters at institutions in the Midwest to gain support for the United Nations, educate others about human rights violations, and encourage advocacy involvement•Communicated with chapters in need of guidance about programming, fundraising, advocacy initiatives, and leadership transitions to create chapters that are sustainable and impactful•Published blog posts, webinars, and marketing materials to the GenUN website•Served on a committee that planned the 2018 UNA-USA Global Engagement Summit educational sessions•Planned and facilitated a workshop for chapter leaders on leadership transitions, fundraising, and advocacy•Attended and presented the work I have accomplished as a former President of a UNA campus chapter and GenUN Fellow at the 2017 UNA-USA Leadership Summit in Washington, D.C.

•Mentored 150 students to succeed academically and professionally through the utilization of on-campus resources •Planned educational programs like resume workshops, study nights, and online learning workshops•Encouraged residents to attend job fairs, financial literacy workshops, and visit career services•Held academic interventions that addressed academic success barriers residents faced and created action plans to help residents get the support they needed•Supported residents through a natural disaster and move out when the building flooded in April 2017