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Mary Minges Email & Phone Number

Operations & Customer Service: I help companies retain customers at CINCO Family Financial Center Credit Union

Location: Okeana, Ohio, United States 2 work roles 1 school

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✓ Verified July 2026 3 data sources Profile completeness 100%

Current company

CINCO Family Financial Center Credit Union

Role

Operations & Customer Service: I help companies retain customers

Location

Okeana, Ohio, United States

Who is Mary Minges? Overview

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Quick answer

Mary Minges is listed as Operations & Customer Service: I help companies retain customers at CINCO Family Financial Center Credit Union, based in Okeana, Ohio, United States. AeroLeads shows a matched LinkedIn profile for Mary Minges.

Mary Minges previously worked as Manager of Operations, Telephone Customer Service and IRA's at Cinco Family Financial Center Credit Union and Client Liaison at U.S. Bank. Mary Minges holds Certificate, Medical/Clinical Assistant from Cincinnati Metropolitan College.

Profile bio

About Mary Minges

Operations / Support ManagerCall Center Management | Employee & Client RelationsProblem Analysis | Conflict ResolutionAs a reliable and people-oriented manager, I am dedicated to providing excellent customer service and making operational and procedural improvements. I consistently handle complex and escalated customer service issues, leveraging my diverse background in management and customer service. I have strong problem-solving, communication, decision-making and people skills.Selected highlights of my experience include:• Prevented loss of key accounts and save thousands of dollars by researching, calming and rapidly resolving client conflicts • Spearheaded IRA's program, including rollovers, transfers, distributions and tax reporting• Saved tens of thousands of dollars by implementing Debit Card authorization procedures for high risk countries, states and merchants by collecting and analyzing fraud data• Experienced resolving complex, financial and escalated customer service issues• Interacts with customers via telephone, email and mail, as needed• Uses computerized systems to track and document processes used to resolve issuesYou can reach me at mminges7200@aol.com.

Listed skills include Call Center Management, Employee Relations, Client Relations, Customer Service, and 17 others.

Current workplace

Mary Minges's current company

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Cinco Family Financial Center Credit Union

Operations & Customer Service: I help companies retain customers

2 roles · 32 years

Mary Minges work experience

A career timeline built from the work history available for this profile.

Manager Of Operations, Telephone Customer Service And Ira'S

Current

Cinco Family Financial Center Credit Union

Cincinnati, Ohio Area

Oversaw a staff of 5-7 employees who handled Debit Card portfolio, Debit Card fraud, Automated Clearing House, monitoring Office of Foreign Asset Control, Suspicious Activity Report, wires, audited branch and ATM cash.• Oversaw the daily operations of a call center• Ensured activities ran smoothly and efficiently; provided supervision and training• Resolved customer complaints, and promoted customer satisfaction with a friendly, helpful demeanor and professionalism•… Show more Oversaw a staff of 5-7 employees who handled Debit Card portfolio, Debit Card fraud, Automated Clearing House, monitoring Office of Foreign Asset Control, Suspicious Activity Report, wires, audited branch and ATM cash.• Oversaw the daily operations of a call center• Ensured activities ran smoothly and efficiently; provided supervision and training• Resolved customer complaints, and promoted customer satisfaction with a friendly, helpful demeanor and professionalism• Researched and resolved internal errors on deposits, withdrawals, fraudulent check, stop payments and check holds Show less

1999 - Present ~27 yrs 6 mos

Client Liaison

U.S. Bank

Cincinnati, Ohio Area

Responsible for training, managing, developing and implementing Credit Card programs for over fifty financial institutions.• Developed and maintained manuals, updates of MasterCard Visa rules and regulations• Respond to institution inquires, problems and research of complex nature• Created monthly and quarterly billings by calculation of accruals

1995 - 1999 ~4 yrs

1 education record

Mary Minges education

Cincinnati Metropolitan College

Medical/Clinical Assistant

FAQ

Frequently asked questions about Mary Minges

Quick answers generated from the profile data available on this page.

What company does Mary Minges work for?

Mary Minges works for CINCO Family Financial Center Credit Union.

What is Mary Minges's role at CINCO Family Financial Center Credit Union?

Mary Minges is listed as Operations & Customer Service: I help companies retain customers at CINCO Family Financial Center Credit Union.

Where is Mary Minges based?

Mary Minges is based in Okeana, Ohio, United States while working with CINCO Family Financial Center Credit Union.

What companies has Mary Minges worked for?

Mary Minges has worked for Cinco Family Financial Center Credit Union and U.S. Bank.

How can I contact Mary Minges?

You can use AeroLeads to view verified contact signals for Mary Minges at CINCO Family Financial Center Credit Union, including work email, phone, and LinkedIn data when available.

What schools did Mary Minges attend?

Mary Minges holds Certificate, Medical/Clinical Assistant from Cincinnati Metropolitan College.

What skills is Mary Minges known for?

Mary Minges is listed with skills including Call Center Management, Employee Relations, Client Relations, Customer Service, Customer Service Management, Customer Support, Complaint Resolution, and Conflict Resolution.

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