Mary Mmoh Email and Phone Number

Planned and executed digital advertising campaigns, including creating, monitoring, and optimizing ads across various platforms to improve conversion rates and user engagement.Conducted A/B testing to evaluate and enhance the performance of landing pages, ensuring high ROI for campaigns.Developed and implemented marketing strategies to drive user growth and engagement for online platforms.Researched and utilized AI tools to create engaging video ads, leveraging cutting-edge technology for innovative marketing approaches.Streamlined lead generation workflows by monitoring lead submissions and reporting key metrics to stakeholders.Maintained and updated project data, such as the AFWV 2025 Team List, ensuring accurate entry of key details like nationality, height, sex, and attendance confirmation.Converted complex data (e.g., measurements) into accessible formats, ensuring compliance with project standards and accuracy in reporting.

Streamlined email management through labels and filters, resulting in a 20% reduction in response time and improved prioritization.Secured cost-effective flights and hotels for client's Seattle trip with a smooth 30-40 minute commute to Newark Airport, ensuring a productive visit.Successfully implemented project management for a fashion brand, including creating a project charter tracker and budget, leading to improved team collaboration and on-time project completion.Increased meeting effectiveness by scheduling online meetings, developing agendas, coordinating logistics, creating comprehensive meeting minutes, and assigning action items for improved follow-up.Managed appointments and scheduling tasks, ensuring the smooth operation of the executive's calendar and efficient time management.Delivered top-tier customer service across phone, email, and chat, managing over 200 monthly inquiries; achieved a 98% customer satisfaction rating and reduced response time by 30%.Resolved 90% of customer issues on the first contact, reducing customer wait times and improving customer satisfaction.Using Freshdesk to streamline customer service processes, resulting in a 70% reduction in average handling time.Designed and executed detailed training sessions for onboarding customer service agents, focusing on critical tools like HubSpot, Trello, Slack, and Freshdesk; improved new hire efficiency by 50% and reduced training time by 20%

• Conducted keyword research and analysis, leading to a 30% increase in website visibility and organic search rankings for primary target keywords within 3 months.• Developed and implemented SEO strategies, resulting in a 40% increase in organic traffic and a 15% increase in conversion rate for lead generation• Designed and launched 30 dynamic interfaces for WordPress websites using custom themes and plugins; boosted user engagement by 40% and decreased bounce rate by 25%. • Provided technical support and maintenance for over 50 WordPress websites, ensuring timely security updates and performance optimizations

• Evaluated 48 social media content pieces based on specified guidelines, ensuring quality and relevance.• Categorized social media data from 6 platforms to support evaluation and analysis tasks• Identified key trends and patterns in social media content related to specific themes or campaigns.• Provided detailed feedback and insights on 50 content pieces, highlighting strengths, weaknesses, and opportunities for improvement

• Enhanced legal document processing efficiency by 30% through proficient typing (58wpm) and formatting of court documents (motions, briefs, pleadings) for 5 legal professionals• Managed legal office systems including document management systems such as Google Drive and DropBox to ensure smooth operation and data accuracy.• Provided exceptional administrative support to legal staff by handling tasks such as scheduling appointments, managing calendars, preparing travel arrangements, and processing legal fees.• Maintained accurate financial records using Wave Financials by efficiently processing invoices, payments, and other financial transactions

• Responded to emails and other correspondence to facilitate communication and enhance business processes.• Recorded daily financial transactions using Quickbooks and handled payments of accounts.• Completed accurate daily report documents, memos and invoices.• Recorded expenses and maintained accounting records.• Drafted agendas, recorded minutes, and created documents for meetings.• Reviewed and balanced daily bank deposits and deposit reports.• Coordinated travel arrangements by booking airfare, hotel, and ground transportation.• Handled daily scheduling tasks and provided administrative support for the entire department

• Applied play-based strategies to provide diverse approaches to learning.• Monitored students' academic, social and emotional progress and recorded in individual files.• Identified signs of emotional and developmental problems in children and reported them to parents.• Educated students in foundational concepts such as shapes, numbers and letters.• Sanitized toys and play equipment each day to maintain safety and cleanliness.• Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.• Gave one-on-one attention to children while maintaining overall focus on the entire group.