Mary Frey Email and Phone Number
I am a business analyst and compliance leader who oversees cross-functional teams to assess and optimize business operations. Leveraging my outstanding technical and business expertise, I develop the workflows, solutions, and systems that mitigate risk and take companies into the future. Over and over, I have improved business performance via implementations, analytics, and reporting. Utilizing advanced technologies and process improvement techniques, I break down siloes, increase data visibility, improve accuracy, and eliminate inefficiencies. The results are lean, compliant, and customer-focused organizations with the agility to excel in fast-changing markets. Highlights of my career include: - Supported the enterprise risk management framework at U.S. Bank across 100+ business lines. - Worked with project managers to direct a Salesforce implementation for Republic Bank & Trust Co. - Ranked #1 Mortgage Processor in 2018 for both quantity of loans processed and total $ amount. In addition, I have strong interpersonal and communication skills. I create easy-to-understand reports and recommendations that clearly outline how the business can improve. I also motivate leaders and employees to implement those changes through team collaboration and business case development. I would love to hear from you, so let’s connect! Feel free to message me on LinkedIn.
Prosperity Home Mortgage, Llc
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Qc ProcessorProsperity Home Mortgage, Llc Jan 2025 - PresentUnited States
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Senior Risk Compliance Audit Rca SpecialistU.S. Bank Aug 2023 - Jan 2025United StatesPartners with their assigned Line of Business, other Risk/Compliance/Audit (RCA) professionals, and RCA Managers to, depending on their function, create, implement, maintain, review or oversee an effective risk management framework. Participates in projects and/or activities that ensure compliance with applicable federal, state and local laws and regulations. Identifies gaps and inform solutions that minimize losses resulting from inadequate internal processes, systems or human errors. Identifies, responds and/or escalates risks as appropriate. Serves as a functional liaison between the Line of Business and the Lines of Defense.Support enterprise risk management framework across 100+ business lines. Coordinate data collection and assist with data analysis. Collaborate with technical writers and change analyst to review and publish changes/updates. Monitor systems, databases, and processes. Create reports and recommendations for specific business lines. Respond to escalated client concerns. Ensure compliance with accuracy and risk guidelines. • Reached full productivity in new position in less than 6 months (compared to one year for prior specialist). -
Loan Processing SupervisorRepublic Bank Jan 2019 - Nov 2022United StatesLed team of 20+ direct reports (loan processors). Trained employees on policies and procedures for loan processors. Researched and adhered to changing state and federal regulations. Set and enforced team goals. Built positive team culture through recognition of achievements and team building activities. Generated reports for senior management. Continued to fill in as loan processor when needed. Conducted pipeline audits for each processor. Served as designated representative for FHA, USDA, and VA loans. Helped with monthly 1:1's with each processor. Implemented corrective actions as needed. Pulled credit reports. Assisted with compliance issues. • Helped direct Salesforce implementation. Collaborated with project managers to meet timelines and deliverables. Streamlined and optimized processes to maximize efficacy. Trained loan processors on new technology. • Frequently recognized for strong performance via shoutouts in meetings. Selected to attend leadership trainings. • Led team to exceed goals during COVID-19 pandemic month after month. -
Loan ProcessorRepublic Bank Sep 2016 - Jan 2019Owensboro, Kentucky, United StatesProcessed loan submissions from start to finish. Mitigated financial fraud by analyzing and preparing data-driven reports. Collected and reviewed documentation, such as tax returns, pay stubs, profit/loss statements, W2s, property information, and credit reports. Investigated and resolved customer questions/concerns. Maintained confidentiality of sensitive information. Researched and applied internal procedures and state/federal guidelines. Acted as SME for loan operations group in underwriting, product customization, and escalated service. Delivered outstanding customer service in high-volume environment. Assisted with strategic planning, process improvement, procedure development, audits, and risk management. • Ranked top mortgage processor in 2018 based on quantity of loans and total loan amount. • Received Roar Award outstanding customer service. Earned numerous monthly awards for zero errors.
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Attorney Checklist AssociateU.S. Bank Nov 2015 - Sep 2016Owensboro, Kentucky, United StatesSupported operations in foreclosure and default department. Communicated with attorneys to ensure adherence to foreclosure requirements. Protected bank assets through consistent compliance with laws and policies related to foreclosure. Tracked and managed timelines and deliverables. Generated data-driven reports for senior leaders. Collaborated with crossfunctional teams. Provided training, coaching, and mentorship to new employees. • Received shoutouts for exceptional service. • Consistently exceeded KPIs (never below daily productivity target) and maintained 100% compliance with all service level agreements.
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Loan ProcessorU.S. Bank Jul 2013 - Nov 2015Owensboro, Kentucky, United StatesProcessed refinance loans, specializing in Federal Housing Administration (FHA) loan programs, corresponding cross-functionally with internal departments in addition to customers. I also produced an accurate and complete loan file including title, appraisal, and employment verification for review and approval by Underwriting. I corresponded with internal employees across various departments and customers to review underwriting conditions and outstanding items required.Key contributions in this role are outlined below:● Leveraged strong analytical skills in the review of financial documents, appraisals, property types, trusts, and hazard and flood policies. ● Recognized as Top Processor for volume/total loan amount and number of loans closed for several consecutive months.
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Property Preservation SpecialistU.S. Bank Jul 2012 - Jul 2013Owensboro, Kentucky, United StatesManaged property preservation for foreclosed homes and made and accepted bids for clean-up and maintenance. In alignment with state policies and procedures, I assigned bids to contractors. Additionally, I partnered with external government stakeholders to ensure properties were compliant and with third parties and contractors on the completion of agreed upon work.Key contributions in this role are outlined below:• Gained deep understanding as a subject matter expert in this role and learned federal rules and regulations for 20 states regarding compliance of bank-owned properties.• Onboarded and trained new hires and facilitated job shadowing to enable consistent and effective performance among individual team members.
Mary Frey Education Details
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Human Resources Management And Services -
Business Administration And Management, General
Frequently Asked Questions about Mary Frey
What company does Mary Frey work for?
Mary Frey works for Prosperity Home Mortgage, Llc
What is Mary Frey's role at the current company?
Mary Frey's current role is Senior Leader, Business Analysis | Accelerating business performance through process optimization, productivity growth, data aggregation, and cross-functional collaboration | RCA | HR Management | Mortgage SME.
What schools did Mary Frey attend?
Mary Frey attended Western Governors University, Medcertify, Brescia University.
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2hotmail.com, wellsfargo.com
1 +195292XXXXX
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Mary Frey
Supply Chain Manager - Retail Solutions And Output Products At Kodak AlarisChurchville, Ny2kodak.com, kodakalaris.com -
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