Mary is a Sourcing Project Manager on a financial services client team. Her responsibilities include sourcing across various categories, primarily Technology, Contingent Labor, Corporate Professional Services, and Marketing. As a Project Manager, Mary works with clients to develop the appropriate project strategy, manages supplier communication and sourcing events, and helps with contract execution. She is responsible for providing excellent procurement support and market intelligence as well as maintaining her client focused mentality.

I'm responsible for the identification, qualification, and matching of candidates and building relationships with candidates through the delivery of exceptional customer service. • Identify, engage, and recruit qualified candidates by performing sourcing activities to include, but not limited to: market and Internet research identifying alternate candidate sources, cold calling, executing recruiting calls, referral recruiting, online social networking, attending seminars and local networking events. Determine and implement appropriate recruiting techniques for market, industry, skill set, and region. • Maintain ongoing relationships with candidates not currently on assignment. • Qualify candidates by conducting telephone and in-person interviews to obtain work history, education, training, job skills, and salary requirements. • Complete appropriate reference checks on candidates to ensure authenticity of stated skills and experience. • Analyze client requirements against qualifications of candidates and match the best candidate with client needs. • Present job opportunities to candidates and negotiate pay rates. • Prep and debrief candidates. Provide coaching and advice to candidates throughout the client interview process to include counter offers and job transition. • Conduct follow-up activities with candidates to ensure job satisfaction. • Supervise and manage candidates on assignment; counsel and discipline candidates; be directly involved in termination decisions. • Work closely with Client Relationship associates in activities directly related to candidate quality assurance, retention and extension, lead generation, remarketing, and candidate satisfaction.

The Strategic Accounts Executive is responsible for the cultivation, administration, and maintenance of the client relationship. Builds relationships with clients through the delivery of exceptional customer service. Determining and implementing appropriate marketing techniques for industry and region, including regular visits to current clients. Qualify and prioritize new job orders. Negotiate with client to establish appropriate bill rates, contract terms, and fees for incoming job orders. Employ appropriate methodologies to facilitate the matching process from the client perspective. Ensure client expectations regarding job orders are set and maintained. Conduct follow-up activities with clients to ensure customer satisfaction and delivery by candidate of expected services. Identify new job order opportunities through client contacts and consultants. Identify customer needs; be continuously alert and responsive to changing customer business environment and needs. Provide coaching and advice to the client through the interview process, to include counter-offers. Advise clients throughout the placement process.

The Talent Representative is responsible for servicing clients and candidates. The Talent Representative is responsible for the identification, qualification, recruiting, and interviewing of candidate and customers; for the cultivation, administration, and maintenance of the client relationship; and for facilitating activities associated with the matching and closing process. The Talent Representative builds relationships with clients and candidates through the delivery of exceptional customer service characterized by mutual respect, understanding, and trust.