Mary Obisesan Email and Phone Number
Strategic and results-driven professional with a versatile background spanning customer service, virtual assistance, and aviation, now transitioning into digital marketing and copywriting to fully embrace a remote career.My journey has taken me from ensuring seamless client experiences as a Customer Support Executive for an online travel agency to managing schedules and streamlining processes as a certified Virtual Assistant. My foundational training as a licensed Flight Attendant equipped me with unparalleled adaptability, precision, and communication skills.Currently pursuing a scholarship-backed digital marketing certification with Udacity, I am sharpening my expertise in SEO, content strategy, and analytics. Passionate about integrating creativity with technology, I aim to help businesses enhance their digital presence and connect with their audiences.With a proven track record in managing bookings, optimizing workflows, and exceeding client expectations, I bring a unique perspective to problem-solving and innovation. I am eager to contribute my skills to forward-thinking teams while exploring opportunities in copywriting, virtual assistance, and digital marketing.Let’s connect to collaborate on impactful projects or discuss how I can bring value to your team.
Prime Royal Hospitality Services Limited
View- Website:
- primeroyalhospitality.com
- Employees:
- 2
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Customer Support ExecutivePrime Royal Hospitality Services Limited Aug 2024 - Present*Identify and implement improvements to customer support processes, utilizing feedback and data analysis to drive efficiency.*Provide technical assistance through live chat to clients and hotel partners, troubleshooting issues related to the platform and ensuring smooth operation.*Utilize CRM tools to track and manage customer interactions, ensuring timely follow-ups and effective issue resolution.*Work closely with other departments, such as marketing and product development, to address customer needs and improve service offerings.*Handle and resolve customer complaints efficiently, ensuring high levels of customer satisfaction and retention.*Approach new hotels and guide them through the onboarding process, ensuring a seamless integration onto the platform.*Collaborate with hotel partners to verify transactions, ensuring accuracy and compliance with company policies.*Foster positive relationships with hotel partners, providing support and assistance to enhance their experience on the platform.
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Content WriterGoodnovel Apr 2024 - Present*Develop engaging content to promote reader engagement, catering to a specific audience*Conduct thorough research on various reading-related topics ensuring content accuracy and relevance*Prepare high quality works with minimal errors for review by editors and publishing staff. -
GhostwriterIreader Technology Limited Mar 2024 - Present*Translate author ideas and knowledge into engaging reading content on the site.*Conduct in-depth research to gather information and develop compelling content.*Meet deadlines consistently and deliver high quality ghostwritten pieces for publication. -
Ai TutorMindrift Apr 2024 - Jun 2024*Leverage knowledge in language processing and machine learning to guide AI models in efficient learning and development.*Developing and identifying appropriate prompts engineering techniques to maximize output from AI.*Utilize research and analytical skills in data annotation and accurate prompt content response. -
Outbound TelemarketerVip Express Tourism Limited Jul 2022 - Jan 2024Port Harcourt, Rivers, Nigeria*Building company's clientele by harnessing various telesales techniques, cold calling via phone, email and social media platforms.*Collaborated with team members to meet and exceed monthly sales quotas and surpassing performance quotas, selling over $50,000 in an average week.*Established rapport with prospects and utilized negotiation skills to close deals successfully. -
Hotel SupervisorNeg-Gen Square Oct 2020 - Aug 2021Port Harcourt, Rivers, Nigeria*Developed and implemented hotel policies and procedures to improve guest satisfaction and hotel ratings.*Audited accounts each and reconciling discrepancies to determine profit margin.*Negotiated contracts with vendors for supplies, equipment and services to control costs.
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Student InternNigerian Institute Of Medical Research (Nimr) Oct 2017 - Dec 2017Lagos Island, Lagos, Nigeria
Mary Obisesan Education Details
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Universal School Of AviationCabin Crew -
Botany/Plant Biology
Frequently Asked Questions about Mary Obisesan
What company does Mary Obisesan work for?
Mary Obisesan works for Prime Royal Hospitality Services Limited
What is Mary Obisesan's role at the current company?
Mary Obisesan's current role is Flight Attendant|| Customer Support Executive|| Content Writer|| Virtual Assistant.
What schools did Mary Obisesan attend?
Mary Obisesan attended Universal School Of Aviation, University Of Lagos.
Who are Mary Obisesan's colleagues?
Mary Obisesan's colleagues are Michelle Onyeabor, Maureen Nwoye-Aniekwe, Stella Umeh.
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