Senior Merchant Success Manager | Large Accounts
Current
Apr 2021 - Present
AeroLeads people directory · profile
Mary O'Brien Email & Phone Number
Senior Merchant Success Manager at Shopify | Large Accounts
at
Shopify
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Senior Merchant Success Manager at Shopify | Large Accounts
Location
Australia, Australia, Australia
Company size
Who is Mary O'Brien? Overview
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Quick answer
Mary O'Brien is listed as Senior Merchant Success Manager at Shopify | Large Accounts at Shopify, a company with 7900 employees, based in Australia, Australia, Australia. AeroLeads shows a matched LinkedIn profile for Mary O'Brien.
Mary O'Brien previously worked as Senior Merchant Success Manager | Large Accounts at Shopify and Founder & Lead Consultant at Digital Snow. Mary O'Brien holds Master Of Arts - Ma (Hons), English Literature And Philosophy from The University Of Edinburgh.
Company email context
Email format at Shopify
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Shopify
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Profile bio
About Mary O'Brien
They say the secret to this LinkedIn malarkey is creating a unique personal brand, so here are a few things you should know about me...Things I LOVE- Strategic digital transformation- Customer centric vision- Seamless user experiences- Beautifully designed software solutions- Digital marketing and e-commerce- Tech and industry research- Staying active and embracing challengesThings I DO- Get stuff done- Organise people, projects, thoughts, ideas, goals and dreams- Deliver measurable results- Help people to identify the problem they are trying to solve, and find a solution- Provide thought leadership on industry best practice and trends to drive technology strategy- Building strong teams and stakeholder relationships- Foster relationships with stakeholders and vendors Things I have DELIVERED- 21% uplift in mobile conversion - 2.5 second reduction in average page load time- ‘Changeroom’ concept that won ORIA ‘Best Online Retail Marketing’- Reduction in customer service response time by 86%- Headless birdsnest blog - Faster velocity in software development by implementing agile and scrum - DIY wiki for internal IT support - Daily mindfulness in the workplace- Speaker at ‘Mindfulness in the Workplace’ Symposium at UTSI also love meeting new people in the industry, talking shop and learning new things, so please feel free to say hello.
Listed skills include Leadership, It Strategy, Team Building, E Commerce, and 46 others.
Current workplace
Mary O'Brien's current company
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Shopify
6 roles
Mary O'Brien work experience
A career timeline built from the work history available for this profile.
Founder & Lead Consultant
CurrentLet Digital Snow guide you through your challenges and take the complexity out of digital. Break through the noise and thrive in this digital age.What I do at Digital Snow:- Offer comprehensive end-to-end digital marketing services to start-ups and established businesses- Launch new businesses and brands- Improve digital presence and performance for.
Nov 2018 - Present
Ecommerce & Projects Manager
- Managed agile e-commerce, digital marketing and software projects and teams from concept to deploy in a high-growth, high volume, award winning e-commerce company- Spearheaded projects to improve site performance, enhance user experience, improve data gathering and analysis, drive search marketing, increase revenue and deliver marketing opportunities.
Apr 2015 - Aug 2019
Reservations Team Manager
Managed large sales and reservations team Responsible for sales and marketing, social media marketing, website and conversion rate optimisation Increased sales of snow holidays by introducing objection handling guidelines Improved efficiency by introducing a training program for staff and designing a template system for faster responses to customers
Apr 2014 - Apr 2015
Retail Store Manager
- Managed a high-traffic retail store specializing in women's fashion and ski gear, overseeing stock management, ordering, and visual merchandising.
- Established and executed a comprehensive social media marketing strategy, enhancing the store’s online presence and driving customer engagement.
- Consistently delivered exceptional customer service, contributing to high customer satisfaction and repeat business.
May 2013 - Apr 2014
Team Coach
- Coached team making outbound calls in a target driven sales environment- Mentored staff in weekly one-to-one sessions to improve their sales techniques and improve KPIs- Trained staff to use objection handling techniques and active listening to secure sales of relevant products and services whilst giving excellent customer service- Tailored coaching.
Apr 2011 - May 2013
Team & coworkers
Colleagues at Shopify
Other employees you can reach at shopify.com. View company contacts for 7900 employees →
AS
Angelica Seleznova
Colleague at ShopifyGalway Metropolitan Area, Ireland
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DS
Dave Smith
Colleague at ShopifyLagos, Lagos State, Nigeria, Nigeria
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FA
Farzan Ami
Colleague at ShopifyDhaka, Bangladesh, Bangladesh
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VB
Victoria Bialy
Colleague at ShopifyGuelph, Ontario, Canada, Canada
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SR
Silvie Roux
Colleague at ShopifyCôte d'Ivoire, Côte d'Ivoire
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AR
Ali Raza
Colleague at ShopifyFaisalabad, Punjab, Pakistan, Pakistan
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MK
Merna Korkes
Colleague at ShopifyGreater Melbourne Area, Australia
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JG
Jeannie Garza
Colleague at ShopifyPlainview, New York, United States, United States
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SS
Scott Siragusa
Colleague at ShopifyKelowna, British Columbia, Canada, Canada
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FM
Fabio Maia
Colleague at ShopifyCanada, Canada
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Angelica Seleznova
Colleague at ShopifyGalway Metropolitan Area, Ireland
View →
DS
Dave Smith
Colleague at ShopifyLagos, Lagos State, Nigeria, Nigeria
View →
FA
Farzan Ami
Colleague at ShopifyDhaka, Bangladesh, Bangladesh
View →
VB
Victoria Bialy
Colleague at ShopifyGuelph, Ontario, Canada, Canada
View →
SR
Silvie Roux
Colleague at ShopifyCôte d'Ivoire, Côte d'Ivoire
View →
AR
Ali Raza
Colleague at ShopifyFaisalabad, Punjab, Pakistan, Pakistan
View →
MK
Merna Korkes
Colleague at ShopifyGreater Melbourne Area, Australia
View →
JG
Jeannie Garza
Colleague at ShopifyPlainview, New York, United States, United States
View →
SS
Scott Siragusa
Colleague at ShopifyKelowna, British Columbia, Canada, Canada
View →
FM
Fabio Maia
Colleague at ShopifyCanada, Canada
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4 education records
Mary O'Brien education
Master Of Arts - Ma (Hons), English Literature And Philosophy
Master Of Science - Ms, Marketing
Masters, Marketing
Masters In Marketing
FAQ
Frequently asked questions about Mary O'Brien
Quick answers generated from the profile data available on this page.
What company does Mary O'Brien work for?
Mary O'Brien works for Shopify.
What is Mary O'Brien's role at Shopify?
Mary O'Brien is listed as Senior Merchant Success Manager at Shopify | Large Accounts at Shopify.
Where is Mary O'Brien based?
Mary O'Brien is based in Australia, Australia, Australia while working with Shopify.
What companies has Mary O'Brien worked for?
Mary O'Brien has worked for Shopify, Digital Snow, Birdsnest, Absolute Alpine Holidays, and Monchichi.
Who are Mary O'Brien's colleagues at Shopify?
Mary O'Brien's colleagues at Shopify include Angelica Seleznova, Dave Smith, Farzan Ami, Victoria Bialy, and Silvie Roux.
How can I contact Mary O'Brien?
You can use AeroLeads to view verified contact signals for Mary O'Brien at Shopify, including work email, phone, and LinkedIn data when available.
What schools did Mary O'Brien attend?
Mary O'Brien holds Master Of Arts - Ma (Hons), English Literature And Philosophy from The University Of Edinburgh.
What skills is Mary O'Brien known for?
Mary O'Brien is listed with skills including Leadership, It Strategy, Team Building, E Commerce, Social Media, E Commerce Optimization, Digital Strategy, and Digital Marketing Experience.
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