Mary O'Brien Email & Phone Number

Remote

Jindabyne, New South Wales, Australia

Let Digital Snow guide you through your challenges and take the complexity out of digital. Break through the noise and thrive in this digital age.What I do at Digital Snow:- Offer comprehensive end-to-end digital marketing services to start-ups and established businesses- Launch new businesses and brands- Improve digital presence and performance for established businesses and brands- Work with business owners to identify and implement suitable software and IT solutions- Design and build/revamp websites for clients with a strong emphasis on UX and SEO- Brand and image consultancy - Create strategic marketing plans, including emails, social, content marketing and PR - SEO consultancy & training - Copywriting, editing, photography and digital asset creation & training - Marketing newsletters, creation and growth of databases & training - Analytics and data gathering - Google ads, facebook ads, remarketing and google shoppingIf you have a digital problem to solve, or an amazing dream you want to make a reality - get in touch. We would love to partner with you.

Cooma

- Managed agile e-commerce, digital marketing and software projects and teams from concept to deploy in a high-growth, high volume, award winning e-commerce company- Spearheaded projects to improve site performance, enhance user experience, improve data gathering and analysis, drive search marketing, increase revenue and deliver marketing opportunities- Guided project teams to ensure timely project completion in line with business goals, fulfilling roles as business analyst, project manager, product owner and scrum master. - Created user stories by creating workflow diagrams and customer journey mapping - Drove technology strategy through an intimate knowledge of our e-commerce ecosystem, which includes custom built apps, cloud and physical servers, internal networks and database management- Provided thought leadership on industry best practice, trends and analytics- Developed in-house custom built software by working with business owners to help them understand the problem they are trying to solve and finding a solution with custom built software or by identifying a suitable external vendor- Forged strong relationships with multiple stakeholders, vendors and third parties, facilitating change management when required- Led daily mindfulness practice

Jindabyne Nsw

Managed large sales and reservations team Responsible for sales and marketing, social media marketing, website and conversion rate optimisation Increased sales of snow holidays by introducing objection handling guidelines Improved efficiency by introducing a training program for staff and designing a template system for faster responses to customers

Jindabyne, Nsw

• Managed a high-traffic retail store specializing in women's fashion and ski gear, overseeing stock management, ordering, and visual merchandising.• Established and executed a comprehensive social media marketing strategy, enhancing the store’s online presence and driving customer engagement.• Consistently delivered exceptional customer service, contributing to high customer satisfaction and repeat business.

Glasgow, United Kingdom

- Coached team making outbound calls in a target driven sales environment- Mentored staff in weekly one-to-one sessions to improve their sales techniques and improve KPIs- Trained staff to use objection handling techniques and active listening to secure sales of relevant products and services whilst giving excellent customer service- Tailored coaching strategy to each individuals personality and strengths- Organised team motivation events, activities and charity fundraisers to maintain high level of energy within my team- Trained new team members in sales, customer service and computer systems

Master Of Arts - Ma (Hons), English Literature And Philosophy

Master Of Science - Ms, Marketing

Masters, Marketing

Masters In Marketing