Mary Perez Email and Phone Number

Joined a motivated leadership team utilizing the EOS Leadership model to move the company forward for strategic planning and growth. Managed the full employee cycle with a collaborative HR and safety team to strategically implement new programs. As a start-up work environment, implemented standards, process improvements, policies and procedures, benefits program, position management, temp-to-perm conversion program and compensation analysis. Implemented development training with a leadership… Show more Joined a motivated leadership team utilizing the EOS Leadership model to move the company forward for strategic planning and growth. Managed the full employee cycle with a collaborative HR and safety team to strategically implement new programs. As a start-up work environment, implemented standards, process improvements, policies and procedures, benefits program, position management, temp-to-perm conversion program and compensation analysis. Implemented development training with a leadership management certification program and transition training for Warehouse Lead roles. Enhanced performance management program, successful launch of 2024 employee handbook and Workplace Violence Prevention Plan. KPI strategy plan for staffing agencies to meet business needs. Configuration and set up for the Paycom HRIS System - onboarding/offboarding, talent acquisition, timekeeping, time off programs, reporting, position management, compliance processes for the leave management program, full cycle of the workers' compensation program. Employee engagement with annual employee events and company branding. Show less

Progressed in a leadership role for employee relations and compliance to support company’s transition for a future shared services model. Provided expertise and support for Human Resources Operations SOX compliance. Conducted high level investigations for resolution and corrective action in adherence to company policies, state and federal regulations, such as sexual harassment, discrimination, ADA, EEOC, dispute resolutions and other legal regulations. Managed the investigation and employee… Show more Progressed in a leadership role for employee relations and compliance to support company’s transition for a future shared services model. Provided expertise and support for Human Resources Operations SOX compliance. Conducted high level investigations for resolution and corrective action in adherence to company policies, state and federal regulations, such as sexual harassment, discrimination, ADA, EEOC, dispute resolutions and other legal regulations. Managed the investigation and employee relations case management system iSight and provided support and mentoring to the HRBP team on cases for resolution and preventing risk to the company. Provided support and coaching to all levels of management with performance management, HR programs and processes, remote work program. Implemented legal updates and federal and state regulations for Company’s U.S. and global employee handbooks, policies and procedures, annual employee legal notices, annual FLSA wage increases and CA Covid paid benefits. Show less

Manage and oversee the HR Global Operations for team member's life cycle. Partnership to provide support to the Sr. VP of Human Resources, HRBP's, HRIS, total rewards, talent management, talent acquisition, executive team, legal, operations and all levels of management. Manages HR operations for CA corporate/IT offices, west/east coast distribution centers and four global offices. Partnership with global vendor and talent acquisition for onboarding/offboarding, payroll, employee agreements… Show more Manage and oversee the HR Global Operations for team member's life cycle. Partnership to provide support to the Sr. VP of Human Resources, HRBP's, HRIS, total rewards, talent management, talent acquisition, executive team, legal, operations and all levels of management. Manages HR operations for CA corporate/IT offices, west/east coast distribution centers and four global offices. Partnership with global vendor and talent acquisition for onboarding/offboarding, payroll, employee agreements, compliance, statutory benefits implementation. Develops, mentors, supports HRBP team related to employee relations, investigations, HR projects, process improvements, implementations, training programs, problem resolution, terminations, and other related areas. Contributor to the Workday implementation for performance management and leave of absence management systems. Interpretation of the company's policies and procedures/SOP's. Responds to EEOC/DFEH claims, knowledge of state and federal regulations, FMLA/CFRA/PDL/ADA and workers' compensation. Keeps abreast of legal updates for communication, annual team member handbook, SOP's. iHerb has multiple e-commerce locations in CA, KY, PA, IL, GA, and global offices in Poland, Russia, Korea, China. iHerb's large line of products of nutritional supplements and health products service customers both domestically and internationally in the U.S. to over 250 countries (iherb.com). A rapidly-expanding business, iHerb carries one of the largest selections of high-quality nutritional products in the world.Social Responsibility: Board Member for Boys & Girls Club Redlands, Lead for Ronald McDonald House, Big Brothers and Sisters company sponsored events. Show less

Provide HR support for a start-up CA division "Keep Your Home California" for Springboard - Credit Counseling Services. Managed the Human Resources day-to-day operations, call center and financial division. Support to the CA corporate office and other offices in Nevada, Florida, Massachusetts, Arizona, Texas and New Mexico. Manage HR staff for recruiting, job fairs, job descriptions, career path, benefits administration. Manages FMLA/CFRA/PDL, short-term/long-term leaves of absences and… Show more Provide HR support for a start-up CA division "Keep Your Home California" for Springboard - Credit Counseling Services. Managed the Human Resources day-to-day operations, call center and financial division. Support to the CA corporate office and other offices in Nevada, Florida, Massachusetts, Arizona, Texas and New Mexico. Manage HR staff for recruiting, job fairs, job descriptions, career path, benefits administration. Manages FMLA/CFRA/PDL, short-term/long-term leaves of absences and workers' compensation. Maintains a well established partnership with the HR Director, executive team and leadership, providing coaching, employee resolution, implementing employee relations strategies and performance management. Assists with time and attendance issues, partnering with management and Payroll to ensure compliance with state and federal laws. Presenter for training and development, sexual harassment, leave of absence, timekeeping training and other business needs. The company oversees a California State Program "Keep Your Home California" (KYHC). The government agency assists homeowners with government funds who have suffered financial hardship and are losing their homes due to foreclosure. Our certified counselors and financial professionals assist thousands of CA residents and offer out-of-state homeowners other financial programs. Show less

Senior Human Resources Generalist administering the Leave of Absence Program for a large government agency of 5,000+ employees. Support for the technical departments, which included business managers, engineers, research scientists and project management. Partnered with the executive team, legal counsel, ethics and HR Managers in resolution of medical leaves and employee relations issues. Special projects included DOT drug and alcohol testing process improvements, WARN implementation… Show more Senior Human Resources Generalist administering the Leave of Absence Program for a large government agency of 5,000+ employees. Support for the technical departments, which included business managers, engineers, research scientists and project management. Partnered with the executive team, legal counsel, ethics and HR Managers in resolution of medical leaves and employee relations issues. Special projects included DOT drug and alcohol testing process improvements, WARN implementation, exempt/non-exempt reclassification project and created LOA compliance brochure. Other duties included staffing and budget forecasting, reporting, management and employee training, company-wide presentations, managed random drug testing for safety sensitive positions, annual salary review, annual EEO reporting. Served as a member of Diversity and Inclusion Team, participated in health fairs, company events, annual open house. Show less

Provided support to the Director of Business Operations, Assistant Director and department managers. Assured prompt follow-up and resolution of patient complaints, handling discreet issues using high logical judgment. Review of timekeeping and payroll processes, maintained overtime tracking logs, coordinated all recruitment for staffing assignments, managed consignment program for amusement park contracts, reconciliation of ticket sales. Prepared monthly census statistical data and reporting… Show more Provided support to the Director of Business Operations, Assistant Director and department managers. Assured prompt follow-up and resolution of patient complaints, handling discreet issues using high logical judgment. Review of timekeeping and payroll processes, maintained overtime tracking logs, coordinated all recruitment for staffing assignments, managed consignment program for amusement park contracts, reconciliation of ticket sales. Prepared monthly census statistical data and reporting for the Board of Directors. Maintained and updated policy business policies and procedures. Key trainer and communicator for implementation of new office technology, phone systems. Development and implementation of the Employee Service Communication Program. Implemented the Employee of the Month Program. Coordinated department events and logistics for training sessions. Conducted annual safety inspections. Show less

Support for VP of Human Resources, HR Managers, Bell Gardens Police Department and City Private Investigator with confidential assignments for employee investigations, background checks and terminations. Processed legal contracts, business and insurance licenses. Supported all facets of recruiting, job postings, communication with staffing agencies, Coordinated drug test screening in compliance with DOT regulations, Prepared monthly turnover reports, annual EEO reports. Maintained all… Show more Support for VP of Human Resources, HR Managers, Bell Gardens Police Department and City Private Investigator with confidential assignments for employee investigations, background checks and terminations. Processed legal contracts, business and insurance licenses. Supported all facets of recruiting, job postings, communication with staffing agencies, Coordinated drug test screening in compliance with DOT regulations, Prepared monthly turnover reports, annual EEO reports. Maintained all policies and procedures and employee handbooks, Coordinated employee recognitions programs, Employee of the Month and Service Awards events. Coordinated logistics for company picnics, entertainment events, and card playing competitions. Show less

• Support to the Director of Human Resources and Hospital Assistant Administrator• Handled confidential and discreet assignments for employee investigations, layoffs, terminations • Support for entire benefit program - vision, medical, dental, 401k, COBRA• Processed workers’ compensation claims, leaves of absences, long term disability• Revised and maintained job descriptions and evaluations for JCAHO inspection• Updated Hospital policy and procedure manuals•… Show more • Support to the Director of Human Resources and Hospital Assistant Administrator• Handled confidential and discreet assignments for employee investigations, layoffs, terminations • Support for entire benefit program - vision, medical, dental, 401k, COBRA• Processed workers’ compensation claims, leaves of absences, long term disability• Revised and maintained job descriptions and evaluations for JCAHO inspection• Updated Hospital policy and procedure manuals• Processed new hires, recruiting, interviewing, job postings, background checks, exit interviews• Conducted new hire employee orientations• Confidential support during WARN with consultations, packages; partnered with onsite EAP counselors• Volunteered for outreach activities, benefit fairs, employee luncheons and recruiting events• Created and designed Hospital newsletter Show less