Mary Pham Email & Phone Number

Responsibilities: • Ensure high level of customer satisfaction by building customer rapport and repeat business • Manage and complete customer transactions through point of sale system via cash, direct debit, credit card and gift transactions of clothing items and accessories o Purchaseso Refundso Exchanges • Receive and transfer stock inventory • Assist with the sales and store image by maintaining a fully stocked store • Opening and closing the store •… Show more Responsibilities: • Ensure high level of customer satisfaction by building customer rapport and repeat business • Manage and complete customer transactions through point of sale system via cash, direct debit, credit card and gift transactions of clothing items and accessories o Purchaseso Refundso Exchanges • Receive and transfer stock inventory • Assist with the sales and store image by maintaining a fully stocked store • Opening and closing the store • Recommend items throughout the store that matches the customers needs Show less

Sydney, New South Wales, Australia

Responsibilities: • Responding to emails• Sending out booking reminders• Answering questions and sending out quotes• Creating weekly, monthly income and financial year spreadsheets• Tracking revenue• Sending out reminder emails to clients for overdue payments • Maintain bookings in icalendar and also updating • Creating and updating hair and makeup assistant database

Sydney, Australia

Operations Assistant duties: • Run weekly compliance reports on placements, WorkPro and client TOB’s • Produce weekly KPI report’s for each consultant• Update excel spreadsheets for billings, commissions and employee reviews• Run regular VEVO (Visa Entitlement Verification Online) reports• Liaise with building management • Update and track monthly business plan goals • Coordinate projects such as annual calendars, Christmas gifts, business seminarsPayroll… Show more Operations Assistant duties: • Run weekly compliance reports on placements, WorkPro and client TOB’s • Produce weekly KPI report’s for each consultant• Update excel spreadsheets for billings, commissions and employee reviews• Run regular VEVO (Visa Entitlement Verification Online) reports• Liaise with building management • Update and track monthly business plan goals • Coordinate projects such as annual calendars, Christmas gifts, business seminarsPayroll duties • Set up temporary candidates on to our payroll system called Astute • Issue invoices to clients• Chase compliance required for Astute e.g. Tax File Number, Superannuation details, bank account details, etc. • Prepare and process payments for temporary candidates on a weekly basis • Send customer account statements• Processing daily bank receipts in Astute (payroll system)• Preparing expense reimbursement spreadsheet for the Directors using Excel• Reconcile Bullhorn, Result Spreadsheets and Astute to ensure invoices have been generated• Resolve any Astute or payroll queries Recruitment Administrator duties:• Data entry of candidate registration packs into Bullhorn database system • Format resumes onto a CV template • Edit and upload job advertisements onto Seek.com.au • Organise mass mail outs to candidates and clientsReception duties:• Manage reception function, handle enquiries and greet candidates and clients• Manage calendar invites and book meeting rooms • Answer enquires from prospective candidates and clients• Manage kitchen, stationary, grocery supplies and office catering Show less

Sydney

Telemarketing duties: • Call both old and new donators to see if they would like to register for the 2013 campaign• Answer question and enquires Administration officer duties:• Answer inquires from prospective and current donators • Data entry• Updating donators personal information on the in house system and Excel spreadsheets

Rooty Hill

Responsibilities: • Customer service: build rapport with guests • Handle customer inquiries and complaints • Set up and arrange function rooms to cater for events such as training courses, formal occasions, concerts, Christmas and work parties • Set up board rooms for conferences and business meetings • Serve food and beverages to guests • Take orders from paying customers• Liaise with other wait staff, kitchen chefs and event coordinators to ensure the function… Show more Responsibilities: • Customer service: build rapport with guests • Handle customer inquiries and complaints • Set up and arrange function rooms to cater for events such as training courses, formal occasions, concerts, Christmas and work parties • Set up board rooms for conferences and business meetings • Serve food and beverages to guests • Take orders from paying customers• Liaise with other wait staff, kitchen chefs and event coordinators to ensure the function runs smoothly on the night• Handle cash payments and count the float for all registers Show less

Bachelor Of Business Administration, Hospitality Administration/Management

Diploma In Hospitality Management

High School Certificate