Mary Pham Email & Phone Number

• Responsibilities:
• Ensure high level of customer satisfaction by building customer rapport and repeat business
• Manage and complete customer transactions through point of sale system via cash, direct debit, credit card and gift transactions of clothing items and accessories o Purchaseso Refundso Exchanges
• Receive and transfer stock inventory
• Assist with the sales and store image by maintaining a fully stocked store
• Opening and closing the store

Sydney, New South Wales, Australia

• Responsibilities:
• Responding to emails
• Sending out booking reminders
• Answering questions and sending out quotes
• Creating weekly, monthly income and financial year spreadsheets
• Tracking revenue

Sydney, Australia

• Operations Assistant duties:
• Run weekly compliance reports on placements, WorkPro and client TOB’s
• Produce weekly KPI report’s for each consultant
• Update excel spreadsheets for billings, commissions and employee reviews
• Run regular VEVO (Visa Entitlement Verification Online) reports
• Liaise with building management

Sydney

• Telemarketing duties:
• Call both old and new donators to see if they would like to register for the 2013 campaign
• Answer question and enquires Administration officer duties:
• Answer inquires from prospective and current donators
• Data entry
• Updating donators personal information on the in house system and Excel spreadsheets

Rooty Hill

• Responsibilities:
• Customer service: build rapport with guests
• Handle customer inquiries and complaints
• Set up and arrange function rooms to cater for events such as training courses, formal occasions, concerts, Christmas and work parties
• Set up board rooms for conferences and business meetings
• Serve food and beverages to guests

Bachelor Of Business Administration, Hospitality Administration/Management

Diploma In Hospitality Management

High School Certificate