Executive Assistant to Chief Customer Officer and SVP of Global Marketing

Offered executive support, including phone call gatekeeping, contact maintenance, calendar management, mail, travel arrangements, and response to e-mails. Supported team purchase card, invoice approval, expense reports and prioritization of daily expectations. Planned and coordinated partner of the year trip, yearly managing partner’s conference, charity events as well as JVP, RVP, weekly staff, and national town hall meetings.• Served as team lead for operations department, including… Show more Offered executive support, including phone call gatekeeping, contact maintenance, calendar management, mail, travel arrangements, and response to e-mails. Supported team purchase card, invoice approval, expense reports and prioritization of daily expectations. Planned and coordinated partner of the year trip, yearly managing partner’s conference, charity events as well as JVP, RVP, weekly staff, and national town hall meetings.• Served as team lead for operations department, including restaurant support center team meetings, team calendar, on-boarding, supply orders, lunches, organizational chart, team projects, and rally group.• Coordinated communication, conference calls and memos to field and concept restaurant system for VP of OPS and President.• Acted as BBI trust board member and administrator. Show less

• Executive Support - gatekeeper of phone calls, maintains contacts, time management of calendars, mail, arranges travel, responds to various e-mails, supports team purchase card, invoice approval, expense reports and prioritization of daily expectations• Planned and coordinated JVP Meetings, RVP Meetings, Weekly Staff Meeting, Partner of the Year Trip, Yearly Managing Partner’s Conference, charity events and national Town Hall Meetings• Team Lead and champion for Operations… Show more • Executive Support - gatekeeper of phone calls, maintains contacts, time management of calendars, mail, arranges travel, responds to various e-mails, supports team purchase card, invoice approval, expense reports and prioritization of daily expectations• Planned and coordinated JVP Meetings, RVP Meetings, Weekly Staff Meeting, Partner of the Year Trip, Yearly Managing Partner’s Conference, charity events and national Town Hall Meetings• Team Lead and champion for Operations Department including Restaurant Support Center Team meetings, team calendar, on boarding, supply orders, lunches, org chart, team projects, rally group with fun atmosphere and celebrations• Coordinated communication, conference calls and memos to field and concept restaurant system for VP of OPS and President• BBI Trust Board Member and administrator Show less

Provided executive assistance and managed vice president of concept human resources calls, calendar, meetings, invoices, contract reporting, expense reports, and department credit card. Implemented initial administration for candidate interview process, shared resume tracker, new hire check list and on-boarding in newly created department. Set up candidate interviews, flights, hotel accommodations and temporary housing arrangements for new hires prior to relocation… Show more Provided executive assistance and managed vice president of concept human resources calls, calendar, meetings, invoices, contract reporting, expense reports, and department credit card. Implemented initial administration for candidate interview process, shared resume tracker, new hire check list and on-boarding in newly created department. Set up candidate interviews, flights, hotel accommodations and temporary housing arrangements for new hires prior to relocation services.• Administered support in new hire payroll entry, ordering equipment and supplies, new hire orientation and scheduling, department conference arrangements, as well as supported various HR projects, including performance management training.• Coordinated department team functions, birthday/anniversary recognition, contact information, organizational charts and team building events.• Assisted various officers until hiring of assistant.• Acted as trustee for OSI Trust.• Volunteered for various charity events, including Friedreich’s Ataxia Research Alliance Energy Ball volunteer and coordinator. Show less

Planned and coordinated offsite all concept president meetings, OSI calendar, weekly ELT meetings, quarterly concept reviews, home office trip, home office Christmas luncheon, vendor appreciation lunches, and miscellaneous BBI parties. Built customer and vendor relationships through correspondence.• Planned and coordinated offsite All Concept President Meetings, the OSI Calendar, Weekly ELT Meetings, Quarterly Concept Reviews, Home Office Trip, Home Office Christmas Luncheon, Vendor… Show more Planned and coordinated offsite all concept president meetings, OSI calendar, weekly ELT meetings, quarterly concept reviews, home office trip, home office Christmas luncheon, vendor appreciation lunches, and miscellaneous BBI parties. Built customer and vendor relationships through correspondence.• Planned and coordinated offsite All Concept President Meetings, the OSI Calendar, Weekly ELT Meetings, Quarterly Concept Reviews, Home Office Trip, Home Office Christmas Luncheon, Vendor Appreciation Lunches, and miscellaneous BBI parties. • Built customer and vendor relationships through correspondence• Coordinated communication to presidents, department heads, home office and the OSI field• Supported the BOD affiliations and charity organizations COO participated in• Maintained confidential emails, correspondence, calendar, scheduling, travel, hunting trips, and managed personal LLC finances• Helped maintain operation consistencies with all concept president executive assistants• Assisted in field disaster relief communication for 9/11, hurricane preparedness, business continuity and corporate wellness• Assisted in the yearly Managing Partner’s Conference planning, onsite registration and detail• Created power points, flyers, invitations, slide-sound presentations, etc. Show less

• Planned and administrated Walkabouts, JVP Meetings, JVP Moving Forward Roundtables, RVP Meetings, Outback Weekly Staff Meeting, Food Tech Meetings, Home Office P&B Meeting, Home Office Trip, Yearly Managing Partner’s Conference, charity events, and assisted with G’Day Times.• Championed Outback customer service and customer correspondence• Coordinated communication and memos to all of home office and entire Outback restaurant system• Assisted in developing Outback Trust 2001 and… Show more • Planned and administrated Walkabouts, JVP Meetings, JVP Moving Forward Roundtables, RVP Meetings, Outback Weekly Staff Meeting, Food Tech Meetings, Home Office P&B Meeting, Home Office Trip, Yearly Managing Partner’s Conference, charity events, and assisted with G’Day Times.• Championed Outback customer service and customer correspondence• Coordinated communication and memos to all of home office and entire Outback restaurant system• Assisted in developing Outback Trust 2001 and Feeding the Troops 2002 Show less