* Manage and optimize cross-channel digital campaigns to achieve client goals. * Oversee post-sales fulfillment, ensuring successful campaign delivery from order entry to reporting. * Collaborate with sales and stakeholders to ensure seamless campaign execution. * Monitor campaign performance, identify areas for improvement, and report results to clients

Oversee daily tasks of the practice and lead daily operations with problem resolutions in MPS Gastroenterology. Monitor revenue cycle and assist with preparation of practice budget. Ensure office coverage, implement and monitor office policies, and onboard new staff members alongside training.

Produce monthly business growth reports from raw data for the President and COO. Oversee and manage entire surgical process for two hand surgeons, acting as the liaison between hospitals and patients. This entailed organizing surgical procedures and efficiently managing the scheduling and monitoring of pre-operative labs and clearances. Additionally, I handled the recording of patient surgical deposits and streamlined the payment process.

Manage front end team with meeting daily quota's. Address customer issues promptly, ensuring a positive customer experience. Audits.