Mary Short Email and Phone Number

• Coordinated the development and execution of Demand Generation campaign projects• Initiated supplier SOWs, collected, and processed POP for supplier payments and vendor invoicing• Tracked progress and collaborated closely with managers, field teams, suppliers, and customers to make sure the projects stayed within timelines, budget, and scope of work• Delivered exceptional customer support to multiple reseller customers within each campaign to ensure lead quality and goals were met for a successful campaign• Prepared detailed weekly and monthly status reports highlighting project progress • Developed training materials for new employees and performed training sessions

• Managed multiple National and Self-Serve campaign projects• Main point of support for participating reseller customers• Maintained campaign information on marketing tracker and company database• Led campaign launch, cadence, and wrap calls with customers• Collaborated closely with managers, field teams, suppliers, and customers to ensure campaign success• Responsible for weekly BI report review and provided status reports to management

• Tracked the progression of campaign and event leads for all western regional reseller customers• Held monthly Lead Progression calls with customers to collect feedback on leads received, entered feedback into company database• Prepared and distributed daily team lead sheets • Provided monthly Scorecard updates on all assigned customers to the program developer

• Primary point of contact for assigned sales teams • Booked sales orders, monitored their progress through to delivery• Maintained daily backlog reports, submitted expedite requests when needed• Researched and resolved sales and customer inquiries/issues • Conducted weekly customer calls to provide status updates

• Main point of support for assigned HP customers • Booked sales orders, maintained backlog, conducted weekly update calls with customers• Researched and resolved order/delivery issues

• Analyzed cellular phone bills and prepared monthly reports for 35+ companies, including extensive Quarterly reviews• Addressed abuse, made money saving plan changes/additions and requested credits for wrongful charges• Communicated daily with customers and wireless carriers via phone and email