Mary Testa Email & Phone Number

- Manage 11 employed phlebotomists by conducting performance reviews, leading 1 on 1 check ins- Ensure compliance and proper documentation for 100+ contractors and employees- Onboard and train all new Field Operations employees- Manage mileage reimbursements and assist with payroll- Monitor key performance indicators and develop solutions to roadblocks.

- Manage 5 employed phlebotomists by conducting performance reviews, leading 1 on 1 check ins- Create visit guides to ensure phlebotomist understanding of all procedures- Manage mileage reimbursements and assist with payroll- Serve as resource for Operations Coordinators- Monitor key performance indicators and develop solutions to roadblocksWon 2023 Rising.

- Served as day to day point of contact for all contracted and employed phlebotomists in Northeast Region- Ensured quality of all specimens by checking collections and paperwork- Developed new workflows to better organize visit monitoring for all Operations Coordinators- Trained newly onboarded phlebotomists and assisted with scheduling appointmentsWon.

University Park, Pennsylvania, United States

• Analyze Excel data to form engagement strategy, improving student access to ethical leadership resources
• Plan and deliver recruitment presentations to increase program enrollment and improve name recognition

State College, Pennsylvania, United States

• Open and close store independently, manage daily operations, coordinate glazing and firing of pieces and maintain a clean and safe environment for customers
• Lead customer demonstrations and answer questions to ensure high quality experience for all patrons

State College, Pennsylvania, United States

• Philanthropy Director
• Communicated with a variety of non-profit organizations to organize fundraising events and service trips resulting in over 200 cumulative hours of service work
• Educated members about environmental, medical, and educational causes, enabling philanthropic action
• Fostered a life-long interest in philanthropic service among the 120 brothers of Phi Beta LambdaDirector of Recruitment
• Planned and marketed 6 recruitment events showcasing PBL’s professional opportunities and resources
• Conducted interviews, examined resumes, and selected new member class from over 100 candidatesNew Member Class Liaison

Los Angeles, California, United States

• Designed workflow and defined scope of each role for team of interns on a new project at eco-lifestyle brand
• Supervised content creation, engagement analysis, and market research to inform strategy, resulting in 47% following growth and securing backing from large nonprofit

University Park, Pennsylvania, United States

• Delivered lessons about the interactions of quality, access, and cost within healthcare system to 25 students
• Aided students in use of ReThink Health, a professional simulation for building complex healthcare systems

Pittsburgh, Pennsylvania, United States

• Developed rebranding strategy for merchant services company after leadership change to woman-owned
• Researched market trends to write and edit content, generating interest among target industries

Cranberry Township, PA

• Oversaw all employees, made custard, completed opening and closing duties, managed money in all cash registers, and served customers

Master'S Degree, Management And Organizational Leadership

Bachelor'S Degree, Biobehavioral Health, Health Policy And Administration, Bioethics And Medical Humanities, Senior

Activities and Societies: Global Medical Brigades, Phi Beta Lambda Professional Business Fraternity, Penn State THON Communications.

Study Abroad, Social Sciences And Law