Mary Thomas Email & Phone Number

Remote

- Manage client requests including initial opening and project scope changes.- Handle all expert scheduling/rescheduling, and follow-up queries.- Work closely with all teams to optimize client use of Guidepoint's services.- Handle a caseload of roughly about 20 projects at a time from start to finish.

New York City Metropolitan Area

- Handle all customer service, marketing, PR, and events.- Create business plans and oversee daily activities.- Built out from primarily events to YouTube, Instagram, and a formal website.- Daily opportunity to demonstrate leadership, communication, and creativity.

Honolulu, Hawaii, United States

- Manage daily operations of staffing, scheduling, meeting goals, & training for a staff of 40+. - Set goals that will drive meaningful, long-term business growth. - Grew membership from 197 to 341 in 4 months-- from 341 to 415 2 months later. - Strengthened retention from 24% to 45% in 4 months, and from 45% to 55% two months later.- Lead all recruitment.

New York City Metropolitan Area

- Help my classes/students with completing their own strength goals. - Teach heated yoga sculpt classes multiple times a week at multiple studios. - Responsible for setting the heat, lighting, and music; as well as creating fun new classes and playlists for every month. -m Responsible for retail purchases, sign-in, set up, and clean up of the studio.

New York, New York, United States

- Work with candidates & clients' internal hiring needs throughout international markets.- Top KPIs within the first two weeks & made director-level placement within the first quarter.- Build & maintain internal/external relationships with both candidates and stakeholders.- Experience in a deadline-driven & highly collaborative environment.

Columbus, Ohio Area

- Responsible for guest services and serving at a high-end, family-owned, Italian restaurant in the heart of Columbus. - In charge of covering my own tables, taking orders, setting up and cleaning up, and occasional bussing of the tables. - Create and maintain a good experience for customers starting from the second they walk through the door.- Constant.

Columbus, Ohio Metropolitan Area

- Reviewed operating practices and procedures to determine whether improvements could be made in areas such as workflow, reporting procedures, or expenditures. -Made travel arrangements for executives. - Managed and maintained executives' schedules. - Supervised and trained other staff and arranged for employee training.

Columbus, Ohio Metropolitan Area

- Processed, verified, and maintained personnel-related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence. - Explained company personnel policies, benefits, and procedures to employees or job applicants.- Arranged for advertising or posting of job vacancies, and.

Honolulu, Hawaii

- Organized overall structure of restaurant flow by formulating new seating strategies to maximize service and production. - Earned responsibilities such as shift manager, opening/closing, and financial duties related to such. - Established a positive working environment with positive encouragement for increased company morale.

Columbus, Ohio Area

- Chosen for a highly selective student-athlete program at OSU called Bucks Go Pro. - Worked in three different athletic training facilities. - Had the opportunity to create a new training procedure for incoming student-athletes to inform them of all athletic training policies. - Engaged in professional development and leadership training twice a week..

Honolulu, Hawaii

- Formulated, directed, and coordinated marketing activities and policies to promote products and services, working with advertising and promotion managers. - Initiated market research studies or analyzed their findings. - Coordinated or participated in promotional activities or trade shows, working with developers, advertisers, or production managers, to.

Paris Area, France

- Increased company revenues through joint advertising efforts and social media campaigns. - Created and implemented events contributing to company awareness. - Established and grew internal communications for increased morale and grew customer base through training and building customer service.

Bachelor Of Arts - Ba, Psychology

Activities and Societies: Women's Varsity Rowing Team, Peer Educator

Master'S Degree, Health & Wellness Psychology

Bachelor'S Degree (First Year), Psychology, Freshman

Completed my freshman year of university at The American University of Paris as a psychology major. I loved the city and the ability to.

Education record

Activities and Societies: Kids 4 Wish Kids, The Happy Club, Varsity Paddling, Junior Varsity Kayaking, Peer Educator