Mary Westbrook Email and Phone Number

Certified NCQA HEDIS, Audit Consultant for National HEDIS Quality Performance Review Submissions.

Responsible for the implementation and evaluation of a comprehensive quality assurance program, including protocol development, administrative, technical, and educational support to ensure effective, timely, quality assurance activities. Project Management and Coordination with all Departments to obtain and maintain State and Federal Insurance licensure for Medical Advantage, Exchange and Commercial products. Direction of the NCQA Accreditation process including continuous management of standards and guidelines for reaccreditation. Lead for NCQA Accreditation awarded in November 2013 with score of 50/50 pts.Direction of the annual NCQA HEDIS audit including implementation of strategies for improvement of HEDIS scores and audit efficiencies.

Intensive Care nursing care in the long-term critically ill patient population.

Nursing Care of Cardiac and Surgical patients in an acute setting.

Inpatient R.N., Saint Francis Heart Hospital 2006-2010Nursing care of cardiac patients undergoing diagnostic tests, cardiac monitoring and procedures. Heightening knowledge of pharmacology and physiology related to cardiology and medications for the wellness of the holistic adult patient. Advanced teamwork with multiple integrated healthcare professionals in a technologically advanced institution.Day Patient R.N., Saint Francis Heart Hospital 2005-2006Preparation and recovery of Cardiac patients for outpatient procedures in a multitask fashion with an integrated team of healthcare professionals including Physicians and Pharmacists in a way to best meet objectives within the nursing scope of practice.Pediatric R.N., Saint Francis Hospital, Tulsa, OK 2003-2005Enhancing clinical skills including medication administration and mastering operations in the integrated health care field related to children and families while increasing organization, teamwork, problem solving and communication skills.

Reviewing urologic research data following a drug study on Ditropan XL-Credited for work in a national urologic journal publication of Interstitial Cystitis expert John Forrest M.D.

Toured U.S. as an understudy for lead female role and chorus skater