Mary Young personal email
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People tend to think that software training is all about helping someone know to "point here," and "click there." But it's NOT. I am an unofficial change management partner for any customer who attends my classes. It's not just about "point here and click there" -- they could get that from e-learning.I acknowledge their fears and concerns, understand their frustrations, and reassure them, not just about the software product, but about their ability to adapt to this new phase in their professional life. While this was more obvious when people were moving from business typewriters to business computers, it's still true today. People have a deep-seated reluctance to change, especially when the change was not their own idea. I know I've succeeded when they leave my session not just more comfortable with the new software, but anticipating the conversion to it.
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Semi-Retired, Living My Best Life On My Own TermsFreelance May 2023 - Present
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Open To Work As A Customer-Oriented, Results-Focused Software Trainer Or Learning ManagerFreelance Jul 2022 - Present
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Delivering Awesome On A Daily BasisFreelance Jul 2022 - Present
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Coalition Of Global Advisors MemberLifehikes® Oct 2021 - PresentMontclair, Nj, UsWhen companies like Facebook, Alibaba, Dropbox and Google want their teams to perform at the next level, they turn to a secret weapon: LifeHikes.LifeHikes is a global professional training company created to help you navigate the path tolifelong growth. At the center of LifeHikes is a Connected Learning Ecosystem. Imagine everything in one place –training programs, providers, technology, measurement, community, and certification for the most important skills for business and life. This combination provides a holistic approach to growth and is supported by the LifeHikes Coalition.The LifeHikes Coalition of Global Advisors is a group of leaders who have a passion for lifelong learning. The Coalition ideates, advises, and tests on ways to unlock human potential and reignite the love for learning. As key influencers in their industry or company, Coalition Members contribute their experience and expertise to the global LifeHikes community. -
Customer-Oriented, Results-Focused Learning Supervisor At Cdk GlobalCdk Global Nov 2018 - Jul 2022Austin, Texas, UsCustomer-Oriented, Results-Focused Learning Supervisor Delivering Awesome on a Daily Basis at CDK Global -
Customer-Oriented, Results-Focused Learning Consultant Delivering Awesome On A Daily BasisCdk Global Jan 2005 - Nov 2018Austin, Texas, UsWe provide software to dealerships to help them sell cars, parts and service profitably. I teach the Parts & Service applications both face to face and remotely via the Internet using Cisco WebEx. -
Technical TrainerLucent Nov 2000 - Jan 2003Taught configuration of Lucent data switches, including ATM and Frame Relay technologies.
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Personnel Systems ManagerUnited States Air Force Apr 1984 - Dec 1991Randolph Afb, Tx, Us
Mary Young Skills
Mary Young Education Details
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The University Of Georgia -
Community College Of The Air ForcePersonnel Administration -
Valparaiso UniversityYouth & Family Counseling
Frequently Asked Questions about Mary Young
What company does Mary Young work for?
Mary Young works for Lifehikes®
What is Mary Young's role at the current company?
Mary Young's current role is Live Love. Encourage Others. Make a Difference..
What is Mary Young's email address?
Mary Young's email address is mv****@****ail.com
What schools did Mary Young attend?
Mary Young attended The University Of Georgia, Community College Of The Air Force, Valparaiso University.
What skills is Mary Young known for?
Mary Young has skills like Instructional Design, Training Delivery, Hands On Training, Training, Blended Learning, Technical Training, Instructor Led Training, Employee Training, Software Documentation, Webex, Needs Analysis, Customer Retention.
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