Achievements:• Providing customers with design ideas for their renovation projects and helping them to choose the right product.• Introducing appropriate builders to customers based on their needs.•Gained Outstanding Customer Service award.•Acquired product knowledge and learnt how to sell in less than a month.•Built and maintained relationships with customers and builders.•Exceeded individual and store sales targets.•Resolved customer complaints and made quick decisions to ensure timely accurate services.

•Designing and documenting commercial and residential building projects.• Consulting with clients to determine their requirements.• Conducting preliminary architectural studies for major new buildings and alterations to existing buildings and site development.• Working with teams across business lines, in remote locations, and coordinating with subcontractors.• Resolving complex design issues with innovative and practical solutions.• Modifying existing plans and elevations to fit client and sales needs

• Prepare sketches and review them along with the engineering team.• Produce as-built structural drawings of existing buildings based on site surveys and photos.• Prepare remedial drawings based on engineering sketches.• Provide material take-off schedules for cost estimation purposes.• Draft and customise structural details for each project based on standard details.• Provide earth strata profile drawings based on geotechnical borehole logs.