Maryam Ameri Email & Phone Number

Shiraz, Ir

Iran

• Facing an unexpected event or crisis is an integral part of group travel, so working through challenges with a calm and productive demeanor is what being a tourist guide has taught me.• Arranging an itinerary based on the personal interests of travelers at each destination. Redesigning usual routes with a niche tourism approach to create more memorable experience for my passengers.

Tehran, Tehran Province, Iran

The author and producer of the exclusive content of Fars province in the national excellence tourism plan of the ministry of cultural heritage, tourism and handicrafts of Iran.

Shiraz, Fars Province, Iran

As part of the tour operation department at Raha Mehr Nik Fardad Company, I specialized in travel package pricing, managing the visa issuance process, and coordinating travel services for incoming tours. I collaborated with a team of experienced and skillful colleagues to provide comprehensive services that went beyond standard tours and accommodations.Key Responsibilities:Pricing and packaging travel deals.Overseeing the visa issuance process.Reserving and coordinating travel services.We catered to niche tourism markets, offering unique experiences such as living with nomadic tribes, exploring cultural and historical sites, indulging in Iranian culinary and musical traditions, and adventurous activities like climbing peaks such as Damavand. This required meticulous coordination and precision.https://iranontour.com/https://iranonadventure.com/

Shīrāz, Fars, Iran

• Guiding guests in collaboration with a team of seven at the reception and reservation section of this well-known five-star hotel.• Collecting and preparing classified reports from the survey forms in the public relations department.• Answering multiple incoming calls to different parts of the hotel in the call center and follow up on requests from guests who are staying at the hotel and resolving customer issues. • Translating international guest requests to inform service units.• Promoted within the first five days of the internship to handling more responsibilities.

Shīrāz, Fars, Iran

• Making personal connections in partnership with co-workers with every single customer and considering their personal needs.• preparing bills at a fast-paced time, making payments and handling large crowds (more than 300 customers in addition to online orders per shift).• Calculating the amounts paid to the suppliers, recording cash and the final sales report at the end of each work shift.• Successfully achieving restaurant sales goals in high season.

Shīrāz, Fars, Iran

• Cooperation with Shiraz university for guiding professional tours of Isfahan province and Yazd province. Representing the educational seminar at the 12th convention of Iranian tourist guides by Iran federation of tourist guide associations with help of Shiraz university team. Planning and performance of two live programs at the first national festival of cultural heritage and museography organized by the national commission of UNESCO and Shiraz university team.

Shīrāz, Fars, Iran

• Coordinating to choose the most suitable transfer, accommodation and restaurant for a four-day travel package as the first domestic trip which has been held by this travel agency.• marketing travel package and registration of passenger’s information, issuing of passenger insurance, holding this trip as tourist guide for a group of 24 passengers and analyzing passenger’s feedback.

Master'S Degree, Tourism Development Planning Management, First

Thesis: Quality of perceived experience in boutique hotels: Case study of boutique hotels in Shiraz. Research method: Thematic Analysis ..

Bachelor Of Arts - Ba, Tourism Management, Top 5 Student

Average: 17.25

High School Diploma, Mathematic And Physics

Average: 18.75