- Created and maintained a dynamic online presence with 12k+ followers across TikTok and Instagram- Produced engaging and shareable content, resulting in 11.7 million views, 3 million likes, 81k comments, and 191k shares on TikTok within the last 4 months- Consistently analyzed performance metrics, latest trends and market insights and adapted content and content strategy to maximize reach and engagement- Accepted into TikTok’s first-of-its-kind Lifestyle Creator Program, anticipating further growth and enhanced content

- Supported video production projects, ensuring seamless communication among team, clients, and vendors- Provided comprehensive admin support, including meeting scheduling, location bookings, and travel coordination- Maintained organized project files and databases for streamlined workflow- Acted as a client liaison, addressing inquiries and assisting with proposals, contracts, and invoices- Managed inventory and optimized resource procurement for cost-efficient operations- Coordinated equipment logistics for smooth video shoots and post-production- Drafted and proofread professional communications, maintaining high standards- Efficiently handled incoming calls and proactively resolved logistical challenges- Recognized for exceptional attention to detail and contributions to process enhancements

- Leveraged design and brand knowledge to curate personalized experiences, addressing clients' dressing concerns- Nurtured relationships through impactful appointments and planned follow-ups, efficiently managing time for both potential and existing clients- Utilized internal digital applications to provide customized wardrobe solutions, while implementing effective communication templates to promote selling campaigns and customer rewards- Successfully integrated innovative tools, achieving high selling volume and enhancing customer retention - Regularly uploaded new products, styling ideas and promotions to social media, resulting in additional booked appointments, further sales and growth of work-based social media platforms- Received several outstanding positive reviews from clients through Nordstrom customer reviews website

- Set and achieved daily and bi-weekly sales goals, both in-store and digitally, with a success rate of 95%- Increased Nordstrom Rewards program accounts by building strong relationships with clients and effectivelypromoting the program- Accurately processed customer transactions including cash and card payments, refunds, price adjustments,and exchanges, with a 100% accuracy rate- Maintained a customer-ready department by filling orders, stocking, re-merchandising, completing pricemarkdowns, and ensuring the department was clean and presentable

- Consistently met or exceeded daily sales and monthly quotas by providing exceptional customer service and leveraging product knowledge to make personal style recommendations- Created and displayed personal outfit selections in store and maintained the visual presentation of the store to company standards through effective product placement, replenishment, housekeeping, and visual displays- Processed customer transactions accurately, including cash and card payments, refunds, price adjustments, and exchanges- Collected, packaged, and shipped out online orders, ensuring accurate and timely delivery to customers- Undressed and dressed mannequins in accordance with company guidelines, maintained the cleanliness andorganization of the stock room- Adhered to Loss Prevention policies and guidelines to ensure control of inventory

- Increased cosmetic and fragrance sales by 25% by developing strong customer relationships and leveraging extensive product knowledge to provide personalized recommendations- Maintained a clean and well-stocked department by performing daily inventory checks and re-ordering products as needed- Assisted in running customer contests during charity events and provided high-quality customer service by demonstrating products and explaining product benefits- Gift wrapped products in accordance with high company standards and designed and created visual displays to attract customer

- Assisted in running an after-school program for marginalized youth middle school students- Created and led activities, games, and discussions for the youth, focusing on academic up-skilling, mentoring, and goal setting in an effort to promote high school completion and advance postsecondary access- Attended trips and outings both with students and their parents in the community to engage alternative learning styles, and enhance interest while offering exposure to new opportunities- Supported in identifying and reporting on the trends, activities, concerns, statistics, changes and incidents in program