Maryanna Baker Email & Phone Number

• In this role, I focus on efficient customer experience beginning with initial contact. I seek to understand needs of stakeholders including customers, sales representatives, marketing, and distribution to help sales.
• Field domestic and international customer inquiries and generate quotes to guide customers through buying process.
• Focus on sales reporting and pipeline to improve forecasting by transferring to Salesforce to connect with partners and track customer activity.
• Consolidate and condense older, less effective procedures such as a CRM conversion.

Berwick, ME

• In this position as a Certified Educator, I applied effective instructional practices to create an engaging learning environment to promote student success. I also utilized reporting tools to examine performance.
• Growing student proficiency 88% in Literacy.
• Increasing student math proficiency 83%,

Burlington, MA

• As an Account Manager, I supported the development and implementation of our proprietary tracking and database management system to ensure compliance. I also provided high quality client care, creating needs-based.
• Identifying user interface issues and communicating with design team to improve functionality of product from customer perspective.
• Training more than 30 municipal client accounts.
• Subject Matter Expert- collaborating with compliance agency to successfully integrate complex pension calculator used by 600 defined benefit pension plans.

Boston, MA

• In this position, I ensured legal transfer of assets by executing probate law in accordance to Federal and State estate tax laws.My Key Achievements included:
• Collaborating with Wealth Management teams to guarantee compliance on estates valued from $3,000,000 and up.
• Organizing documentation to meet nine month estate tax filing deadline or requesting six month filing extension by paying estimated correct amount of tax due.
• Consulting with legal advisers, team associates and clients regarding the timing, process and requirements to uphold fiduciary responsibility.

Boston, MA

• In this role, I administered corporate law for bank owned subsidiaries which held real estate acquired through foreclosure.My Key Achievements included:
• Ensuring regulatory and legal compliance of approximately 100 subsidiaries during national banking crisis.
• Interfacing with bank officers and administration to execute legal documents for transactions of more than 450 pieces of real estate.

Ba

M.Ed, Graduated In Top 15% Of My Class