Support Engineer
Current
Dec 2019 - Present
AeroLeads people directory · profile
Mary Ann Bugay-Lopez Email & Phone Number
Support Engineer at Integrate.io
at
FlyData
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Support Engineer at Integrate.io
Location
Calabarzon, Philippines, Philippines
Company size
Who is Mary Ann Bugay-Lopez? Overview
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Quick answer
Mary Ann Bugay-Lopez is listed as Support Engineer at Integrate.io at FlyData, a company with 9 employees, based in Calabarzon, Philippines, Philippines. AeroLeads shows a matched LinkedIn profile for Mary Ann Bugay-Lopez.
Mary Ann Bugay-Lopez previously worked as Support Engineer at Flydata and Independent Entrepreneur at Self Employed. Mary Ann Bugay-Lopez holds Bachelor'S Degree, Electrical, Electronics And Communications Engineering, Gpa: 1.75/1.00 from Pamantasan Ng Lungsod Ng Maynila.
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Email format at FlyData
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FlyData
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Profile bio
About Mary Ann Bugay-Lopez
Very good problem solver, troubleshooter, results-driven and customer-oriented with more than 10 yrs of experience as 2nd Level Operations Support in datawarehousing.
Current workplace
Mary Ann Bugay-Lopez's current company
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Flydata
5 roles
Mary Ann Bugay-Lopez work experience
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Independent Entrepreneur
Self Employed
Sep 2016 - Dec 2019
Application Support Analyst
- Job Functions:
- One of the shift leads of the team who servds as the first point of contact in escalation and responsible in ensuring that all incidents received are investigated and handled within the agreed time and escalated to.
- Lead the Operational Acceptance Testing for Basel III Project – one of the biggest projects introduced in the department
- Lead the successful yearly Business Continuity planning for March for ICE application
- Heleds in the Change Management process by providing test results review, JIRA tasklog creation/update, Change Request ticket creation/updating
- Assisted in updating Configuration Management assets to comply with the company’s standard
Apr 2013 - Sep 2016
Associate Technical Consultant
- Developed jobs and workflows using SAP Business Objects Data Services (SAP BODS) based on the given requirements by the client
- Implemented change data capture jobs using SCD methodology
- Validated functionalities by performing positive and negative unit testing to different modules
- Created ETL runbook, test documents and consolidated trackers for modules developed
- Developed mappings and workflows from simple to the most complex ones for two phases of the project (Order To Cash and Procure to Pay) using Push Down Optimization (PDO) using Informatica 9.0.1 as an ETL Tool and.
Dec 2011 - Mar 2013
Technology Consultant Ii
- Technical lead expert that provides thorough initial analysis on processing issues such as setup mis-configuration, database issues like long running jobs and other ORA errors, missing directories, permission issues.
- One of the trainers who on-boarded new members of the team to familiarize them with the supported applications
- Acted as a Single Point of Contact (SPOC) for AppL3 Team for the ISM initiative which aims to ensure that proper escalation procedures and practices are observed by both teams in accordance with Incident Management.
- provides initial investigation or analysis on any processing-related issues encountered through checking logs and scripts via Unix or Oracle, checking database objects and OLAP logs via Oracle
- responsible in monitoring end-to-end processing of numerous applications and performing planning by applying expertise in IT industry-standard practices (ITIL), SourceOne (S1) applications, UNIX and Oracle technologies
- Performs job scheduling, processing monitoring via ControlM server, resolves and coordinates issues with Level 1 or to other Level 3 teams thru Service Desk/Service Manager
Jun 2008 - Dec 2011
Team & coworkers
Colleagues at FlyData
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1 education record
Mary Ann Bugay-Lopez education
FAQ
Frequently asked questions about Mary Ann Bugay-Lopez
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What company does Mary Ann Bugay-Lopez work for?
Mary Ann Bugay-Lopez works for FlyData.
What is Mary Ann Bugay-Lopez's role at FlyData?
Mary Ann Bugay-Lopez is listed as Support Engineer at Integrate.io at FlyData.
Where is Mary Ann Bugay-Lopez based?
Mary Ann Bugay-Lopez is based in Calabarzon, Philippines, Philippines while working with FlyData.
What companies has Mary Ann Bugay-Lopez worked for?
Mary Ann Bugay-Lopez has worked for Flydata, Self Employed, Macquarie Group, Teradata, and Hewlett-Packard.
Who are Mary Ann Bugay-Lopez's colleagues at FlyData?
Mary Ann Bugay-Lopez's colleagues at FlyData include Jitendra Prajapati, Maiko M., and Carlos Morales.
How can I contact Mary Ann Bugay-Lopez?
You can use AeroLeads to view verified contact signals for Mary Ann Bugay-Lopez at FlyData, including work email, phone, and LinkedIn data when available.
What schools did Mary Ann Bugay-Lopez attend?
Mary Ann Bugay-Lopez holds Bachelor'S Degree, Electrical, Electronics And Communications Engineering, Gpa: 1.75/1.00 from Pamantasan Ng Lungsod Ng Maynila.
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