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A principled and articulate executive with 20+ years of experience with a diverse range of achievements in the realm of strategic management, customer centric digital transformation, corporate-brand growth, and IT modernization in addition to management of client and stakeholder expectations. Introduces innovative digital technology solutions and drives forward projects in global companies to enhance efficiencies, align business needs, and raise organization performance An acknowledged record of success in achieving and sustaining productive, results-oriented working relationship with clients, peers, and staff associates. An industry recognized expert in optimizing and operationalizing continuous improvement processes and consistently acknowledged as a thoughtful and pragmatic leader and mentor with profoundly effective interpersonal and technical skills. Creating a clear vision for the end-state to get everyone moving in the same direction, and driving the need to communicate any changes to that vision during the processConsidered a true visionary, a leader in building dynamic Enterprise Program Management Office(s) and digitally strategic and transformational leader, with a unique panoramic view of the challenges and opportunities endemic to the global corporate business landscape. A true leader and team-player, consistently credited with influencing positive institutional change while adding a unique, situational understanding of strategic program management endeavorDevelop, communicate, execute, and sustain corporate strategic growth initiatives. Fundamental focus on business development initiatives to guide long strategy, as well as support the current core business in the short term. I execute the strategic plans with a dynamic team of in-house and consulting support Business Generation: transform struggling departments into successful, revenue generating operations with digital market changing products, agile and product transformation including organization change responsibilities Operations Management: prepare organizations to scale and supporting business agility while mitigating risk by overseeing daily policy and procedure enforcement, employee teams, outsourcing, and analyzing key performance metrics and service level agreements Entrepreneurship: identify viable opportunities for IT innovation and projects with legacy programs in three industries Security: thwart cybercrime through rigorous on-site and offshore testing and schedule and random hacking events
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Go FractionalGo FractionalPonte Vedra Beach, Fl, Us -
Vice President Of TechnologyCrowley Jan 2024 - PresentJacksonville, Florida, UsManage strategic vendor and technology partner relationships. Manage IT resource allocation, goal/KPI setting, and performance metrics. Drive and Define the company's overall technology strategy to support business objectives. -
Head Of Corporate Business And It Systems And Process ExcellenceCrowley May 2023 - Jan 2024Jacksonville, Florida, UsReporting and partnering with the Chief Information Officer (CIO) and Chief Strategy Officer (CSO) I am thrilled to be part of the Senior IT Leadership team as Head of Corporate Business and IT Systems and Process Excellence. I am responsible for stewardship of Crowley’s financial management, procurement, legal, risk and human capital systems, as well as other application solutions necessary to execute the Department’s mission. Corporate Services provides data integrity, operational compliance, high system availability, and exceptional customer service. Plan, manage design, integration, implementation, CDM and security of the corporate business systems. Operate and maintain corporate financial systems utilizing efficient, cost-effective, and appropriate technology to allow for delivery and dissemination of relevant information. Provides qualified Information Technology project management support.Process excellence will be our strategy for adapting business processes to maximize productivity and efficiency. We will continually achieve process excellence, to be assessed, modified, and tested until the process meets our goal. Quality standards and processes will be measured for continuous improvement. -
Svp - Head Of Finance Strategy And Transformation - North AmericaThe Adecco Group Jun 2020 - Aug 2023Zurich, Zurich, ChStrategy:Drive overall development of winning enterprise strategy and business unit strategies;Work closely with senior leaders on most critical initiativesTrusted adviser on key strategic issuesStrategic partner engagement:Build relationships with external partners that advance firm’s strategic objectivesTransformation:Ensure execution of key strategic priorities;Allocate capital and resources to highest impact opportunities;Enable culture of performance and accountability -
Senior Program ConsultantNoblis Jan 2018 - Jun 2020Reston, Va, UsNoblis Consulting| Reston, VA 2018 – PresentDirectly responsible for end-to-end technology and modernization and innovation administration at the Center for Medicare and Medicaid (CMS / HHS US Government). Responsible for the Office of Information Technology Group leading and developing the departments strategic priorities. Thought leader driving modernization priorities into actionable and measurable plans and oversees plan execution. Chair steering leadership group responsible for developing key transformation and strategic initiatives and delivering foundational plans to support administration, teaching, learning, and researchImplement new Service Modernization and Delivery system through ServiceNow and ITIL Develop information system with every division taking part in a centralized portfolio networkEstablish rigorous processes and standards for government workers and vendors to acquire common book of businesso Strategy Management o Contracting and Network Development o Contract Management o Leadership and Supervision o Continuous Improvement through Human Center DesignKey Achievements:Successful Implementation of ServiceNow and ITIL processes to the Office of Information Management. Transformed and modernized IT services through Safe agile project management support of the IT Service Modernization Initiative; and delivery of technical subject matter expertise, risk assessment, performance metrics, and accurate and frequent reporting of the modernization effort -
Vice President Enterprise Programs And Global Brand ManagementHilton Nov 2015 - 2018Mclean, Va, UsReporting to the Chief Digital Information Officer, built and lead transformation activities for Hilton Worldwide including identifying, emerging technology strategy due diligence and digital product, platform, channel and portfolio market analysis, including coordinating cross-functional teams to evaluate targets. Drive the overall business development and technology pipeline and road mapping, including outreach to and sourcing of new opportunities within the Hilton Worldwide ecosystem at large Provided advice on the adoption of various Rest API and IT technology standards, methodologies, platforms, architectures, billing systems, and vendors Identified opportunities and provided thought leadership on the creation of event driven, configurable interfaces and worked with vendors through successful design and deliverKey Achievements: Lead a global Enterprise Program and Product Management team of 85+ staff project, product managers, designers, data scientist and engineers direct and indirect business / IT innovation and access to technology within Hilton Worldwide existing businesses or expansion into new areas that lead to a retirement of legacy systems to cloud -based solutions without adding technical debt while implementing API first methodology. Business Case development, Cost Benefit and Business Realization for CAPEX and OPEX budget exceeds $28M / year Achieved 25% improved go to market strategies for productivity by re-positioning key staff support throughout the product transformation. Developed Communication and Training Program for Global Organizational rollout strategies through SalesForce -
Sr. Director - Program Management ServicesCarefirst Bluecross Blueshield Jun 2010 - Nov 2015Baltimore, Md, UsOversaw the strategic portfolio management and direction of CareFirst’s Information Technology (IT) resources and network infrastructure, focusing on network security, talent management, conducting benchmarking exercises. Responsible for establishing and implementing strategic plans, policies, standards of IT architecture while minimizing labor overlap Built an Enterprise Program Management Office and disciplines for CareFirst that resulted in a 78-person departmento Designed & Deployed the PMO process framework (more than 100 process assets) and trained the staff o Saved 25% on a project portfolio worth 18.6M through implementation of PM best practice and Lean Process Improvemento Increased the success rate of 92% of strategic projects delivered and Improve Time to Market Delivery by an average of 3 weeks per MVP or 2 months per project Lead the development of the strategic portfolio roadmap for Digital Product teams o 96% of projects in portfolio delivered of the total number of projects in portfolio Implemented centralized communication channel to deliver clarity within departments Key Achievements: Spearheaded and Deployed the Enterprise PMO and ITIL process framework. Implemented ServiceNow and Security based on threat identification, scenario building, and oversaw multiple ‘attacks’ from outside units Lead a Service Delivery team of 48 team members and vendors in the implemented an IT Service Management (ITSM) platform from legacy to cloud-based solution at CareFirst, adopting service catalogs and service level agreements using the industry-accepted ITIL (IT Infrastructure Library) framework using ServiceNow cloud based implementation -
Senior Program DirectorKeylogic Systems Jan 2009 - May 2010Morgantown, Wv, Us• Created and executed on strategic delivery of Strategy, Design and Deployment of a Visa’s SmartPay program• Achieved CMMI Level 3• Managed the rollout and daily use of Team Foundation Services (using the CMMI model) for development initiatives.• Established senior and corporate management with strategic information, project status, critical issues, operating plans, and budget requirements pertaining to department programs -
Vp Program ManagementJpmorgan Chase Feb 2002 - Mar 2009New York, Ny, UsAs a Senior Program Director I am responsible for achieving strategic organizational objectives. These organization goals are accomplished through defining and overseeing projects and their resources, managing teams by directing requirements, development, and support of technologies, systems, and platforms. I am able to set a vision to enable staff to participate and work towards achieving a common goal. I have prided myself in building synergies and keep strategic goals at the forefront of all the projects’ activities. This position provided leadership, strategic product guidance, project definition, and overall management of the KeyLogic group resources. I am responsible and accountable for hiring and retaining a diverse, highly qualified staff of developers and support staff. Provide career coaching, growth and personal development to direct and indirect staff. -
Vp - Senior Technology Program ManagerJpmorgan Chase 2002 - Mar 2009New York, Ny, UsCorporate Division Head of IT Portfolio Management. Discovered opportunities and presented solutions that increased revenues over $13 million per year and reduced technical debt over $8 million per year based on vendor contracts and recompetes Drove Software Development Lifecycle (SDLC) process improvements, evaluated, and adopted Agile and CASE tools to reduce delivery times, and improve oversight, quality, and maintainability of systems. Represented the company on industry standards committees (PMI, Gartner) and played key roles in creating and defining industry standards and delivering TEDTALKSKey Achievements:• Lead a Product team of project, product managers, designers, data scientist and engineers, business and technologists with the delivery of 200+ large-scale initiatives ($255M) following a mix of Waterfall, Agile, PMI, ITIL and LEAN processes o Lead all phases of scrum oversight teams and activities which resulting in a 35% increase in deploymentso Established the Project Controls and Financial Controls functions for the company and the programo Established the Security and Risk Management function and Managed the Risks for the program o Improved training rate of project staff members by 47% -
Senior Program ManagerMellon Jan 2000 - Jan 2002Promoted to lead cross-functional / organizational teams up to 50 members, including vendor, business partner, sales, information technology, and application operations representatives. Oversaw creation, management, monitoring and execution of project plans, schedules, risks, and deliverables supporting diverse applications within multiple business areas. Establish strong customer relationships and managed vendor contracts. Managed process improvement activates to standard worldwide application development practices. Supported high capacity levels in product project planning, project tracking and oversight. Mentored project managers and IT Core Team.Received Peak Performer Award for leading conversion projectDirected application development and implementation for conversion project. Honored by vendor for excellence in partnership.Led more than 25 personnel tasks with advanced solution development to support 14 locations.Supports project budgets from $1 million to $10 million with teams over 30 in global locations.Facilitated successful future reactivation with project ramp-down of heritage applications.
Mary Ann Coburn Skills
Mary Ann Coburn Education Details
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The George Washington University School Of BusinessInformation Technology Project Management -
The George Washington UniversityGeneral -
New York UniversityComputer Science -
Columbia UniversityGeneral -
St. John'S UniversityComputer Science
Frequently Asked Questions about Mary Ann Coburn
What company does Mary Ann Coburn work for?
Mary Ann Coburn works for Go Fractional
What is Mary Ann Coburn's role at the current company?
Mary Ann Coburn's current role is Go Fractional.
What is Mary Ann Coburn's email address?
Mary Ann Coburn's email address is ma****@****ton.com
What is Mary Ann Coburn's direct phone number?
Mary Ann Coburn's direct phone number is +157152*****
What schools did Mary Ann Coburn attend?
Mary Ann Coburn attended The George Washington University School Of Business, The George Washington University, New York University, Columbia University, St. John's University.
What are some of Mary Ann Coburn's interests?
Mary Ann Coburn has interest in Science And Technology, Children, Education, Economic Empowerment.
What skills is Mary Ann Coburn known for?
Mary Ann Coburn has skills like Program Management, Sdlc, Pmp, Pmo, Business Process, Process Improvement, Vendor Management, Project Portfolio Management, Cross Functional Team Leadership, Project Management, Resource Management, Business Process Improvement.
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