In her 30 years as a manager and consultant, Mary Ann "M.A." Hastings has spent 25 years focused on organizational development, grappling with real life business issues: operating budgets; problem performers; dysfunctional teams; and always, primarily, bottom line results. She has demonstrated effectiveness with everyone from Fortune 500 companies and family owned businesses to nonprofit organizations. Within those organizations, she has worked at the level of the executive team (strategic planning, leadership development, systems assessment) and lower level groups including customer service, operations and sales. Her expertise flows from her ability to quickly understand the practical dynamics of business and combine it with her understanding of interpersonal dynamics. She has been successful at reorganizing for effectiveness, gaining the buy-in and wisdom of the people who will have to carry out the work. Her style is one of compassionate candor, perceptive insights, and inclusiveness.For 12 years, she was the Director of Individual and Organizational Development at Comerica Bank. At the end of her tenure, she could demonstrate that business leaders who had worked with her had more successful businesses that those who had not. She held a similar position at Michigan Consolidated Gas Company, where she led a team-driven reorganization that involved multiple levels of the organization. Since 1998, she has run her own consulting practice, where the majority of her work comes from word of mouth and prior referrals. She's known for her ability to bring clarity to confusion and has a very high rehire rate.Specialities: Strategic Planning, Organizational Development, Leadership Development, Managing System Change, Team Building, Restructuring, Merger Facilitation, Conflict Management (at both the executive and employee level), Performance Management Systems (both creation and administration), Succession Planning, Climate Survey and Improvement