To oversee critical administrative functions, stock ordering, claims management and process optimization. Ensuring a seamless operation of the business, directly affecting profitability and customer satisfaction.

Manage stocks and orders for:- Volkswagen Passenger Cars (as dealer)- Volkswagen Commercial Vehicles (as importer/distributor)- Torsus Heavy Duty Off-road Buses (as importer/distributor)Handle price calculations, claims and audit (internal and external).Liaise directly with importer (VWME) and manufacturers (VWCV and Pulsar Expo).Coordinate directly with different internal departments for passenger and commercial vehicles.Provide administrative assistance from mid to top level management.Assist NSM and GM with process implementation.Train and guide sales administrators.Train sales executives on using the dealer (Autoline) and manufacturer (NADIN) systems.

Handle day to day administrative tasks in the showroom. e.g. sales invoice and other sales-related documentations.Manage reports from all locations (Dubai, Sharjah and Fujairah) for ANA and VWME use.Provide administrative assistance to Showroom / Sales Managers.Coordinate with administrators from all locations and other internal departments.Assist customers (walk-ins, phone and/or email).Prepare documentations for claims and audits.Train co-administrators and sales executives in using the dealer system (Autoline).