Mary Ann P. Moro, Pmp®, Csm® Email & Phone Number

Saskatoon, Sk, Ca

Saskatoon, Sk, Ca

Saskatchewan, Canada

• Gathered business requirements from SAP users and coordinated changes with IT developers for business process enhancement. • Create SQL queries, run daily reports, and analyze data to assist in inventory planning, parts monitoring, and forecasting future needs to prevent shortages.• Track inventory to ensure it aligns with the schedule and BOM, and expedite parts when necessary.• Investigate issues related to missing parts and initiate a proactive process to prevent parts shortage. • Communicate regularly with Vendors and Suppliers ensuring parts availability and on-time delivery. • Perform updates in SAP B1 Database to support Supply Chain cycle count and inventory management. • Collaborate with cross-functional teams to streamline the SCM process and improve material planning. • Participate in Vendor Score Card reviews and provide feedback regarding delivery performance.• Support the Logistics Specialist in providing invoices to Carriers and Customs Broker to prevent delays in shipment. • Support the Engineering Team in acquiring parts and ensure on-time delivery for project testing.• Implement process improvement by initiating stand-alone and web-based tools to improve process efficiency such as the RMA data entry and Warehouse Receiving Issue ticket creation.• Assist Customer Service team requests, help reconcile invoice issues with the Finance department, and help the Warehouse team resolve parts delivery issues.

Saskatchewan, Canada

• Track and trace shipments, provide spot quotes, PODs and invoice to customers.• Facilitate pickup/delivery of freight, audit and verify billing and prepare adjustments for customers.

Cebu, Central Visayas, Philippines

Project Focus HQ is a project management team that is innovating the severely outdated, disconnected and complex project management industry through simplifying tools, documentation, methodologies and even advisory support.- Created PMO project status reports for clients and performed project data analysis to monitor project schedule, budget, risks, issues, and KPIs to ensure project success and delivery.- Investigated customer issues and provide solutions in a timely manner. Logged issues using JIRA software and coordinated with the development team to provide resolution and quality customer response.- Assisted client project setup and support client requests in using Project Management Software tool.- Created/updated User Guide documents for a quicker familiarization and effective usage of Software Tool.- Performed quality testing by creating and performing test cases (UAT) to test different user levels in the system.- Oversee more than twenty(20) Projects. Supports clients Project on-boarding, data evaluation, analysis and assist on-site Project Management Resources.- Helped clients in monitoring Schedule, Budget, Risks, KPIs and Progress by providing Weekly / Monthly Post PMO Report Analysis and PMO Operations Report and performed project data analysis to monitor project and ensure project success and delivery.

- Facilitates the development team on the adherence of the Scrum Methodology.- Removing obstacles that are impeding the team's progress and protecting the team from outside distractions.- Helps the team focused on the committed deliverables.- Monitor team progress and user stories using Rally Software.- Work directly with Product Owner to analyze requirements and set delivery dates.- Document team workflow and perform continuous improvement through retrospective analysis.- Coordinate closely with external team involve in the project delivery.

- Develop Printer Operator Panel using C/C++ and PEG - Implement Localization Support for Printer Operator Panel using C/C++ and Flash Action Script - Advocate for process adherence, process improvements, effective communications and efficiency. - Assign tasks and monitor progress for Remote NLS Testing - Work closely with publications team, Test team and Project Engineers to ensure correct process in strings translations and testing - Fix/Debug issues related to fonts and string display in LCD and in print outputs - Develop/maintain tools written in C/C++, Java, Perl, Python, PHP, SQL and ActionScript- Coordinate with Senior Project Manager and Customer on requests for new language support- Monitor progress of new language request by following project schedule, regularly coordinating with Test team and getting updates from Development team

- Coordinate closely with the team leads and communicate testing priorities as well as coordinate with other teams to communicate with PTR updates and status- Help investigate PTRs by getting and interpreting CATC traces. - Communicate with development team in making sure that new functions are covered in the test plans- Perform regular checks on all firmware PTRs, managing its composition quality, focusing on details provided and monitor PTR metrics for undesirable trends- Keep management updated with the status of the product through weekly reports and by attending shutdown meetings

Cebu Site

- Lead a team of IT professionals which performs build and SCM support across different platforms which includes responsibilities for Rational ClearQuest Administration, PVCS Version Manager Administration, CVS Administration and build support for Linux, Mac, and Windows Software development.- Work closely with Product Managers to streamline project development schedules and coordinate with on product schedules and build releases.- Setup Perl scripts and batch files to build software driver- Schedule/monitor build process and provide status and debug assistance to software development team- Plan and execute new build and library procedure- Manage product build support and schedules and maintain website for product status information

Master'S Degree, Information Technology

Bachelor'S Degree, Computer Engineering

Activities and Societies: VP-Ways and Means (USC Computer Society - 2000) VP-External (USC-TC Collegiate Engineering Council - 1999)