Customer Experience Expert.Mastercard and Mobile Wallet.

Customer Experience Expert

• Custodian of all HR documents including staff file. ( maintaining and developing the filing system of personnel)• Supported the HR/Admin Manager in providing a comprehensive HR service to managers and staff within the organization.• Entered data into the database or HR system for maintaining accurate records.• Ensured that the relevant HR database is up to date, accurate and complies with the company policy• Assisted the Group Head in the efficient management of the… Show more • Custodian of all HR documents including staff file. ( maintaining and developing the filing system of personnel)• Supported the HR/Admin Manager in providing a comprehensive HR service to managers and staff within the organization.• Entered data into the database or HR system for maintaining accurate records.• Ensured that the relevant HR database is up to date, accurate and complies with the company policy• Assisted the Group Head in the efficient management of the administrative services of the company. E.g. mail processing, drafting official letters, operations support and compliance• Worked with the management in preparing and processing of the Nipex JQS Prequalification and follow up on all bids of interest.• Attended to all HR related queries.• Stock control/Record keeping.• Prepared Staff monthly salary schedule. Show less

Marketing of the banks products (account packages) to new and already existing customers.Custodian of customers’ mandate Maintaining and managing filing system.Assist the account officers in KYB/KYC activities.Posting customers’ monthly salary and allowances including funds transfer using GLOBUS software. Compilation of Customer account update information as directed by Central Bank of Nigeria.Responsible for opening accounts.