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Mary Baumann is listed as Transforming Higher Education through Workday Student: Experienced Professional Dedicated to Enhancing Student Experiences and Achieving Operational Excellence based in Cedar Falls, Iowa, United States. AeroLeads shows a matched LinkedIn profile for Mary Baumann.
Mary Baumann previously worked as Workday Student Consultant - Independent Contractor at Ultimate Consulting It and Higher Education Workday Student Consultant at Erpa. Mary Baumann holds Master Of Science - Ms, Higher Education/Higher Education Administration from Eastern Illinois University.
Customer Success professional with analytical, collaboration, and employee development skills who builds excellent relationships with clients and colleagues. Works closely with C-level executives and across departments to develop process improvements that increase client satisfaction 20%. Recognized for improving client experience through onboarding and training, streamlining operations to cut budget 10%, and delivering a customer-focused outcome which resulted in an increase of retention by 40%.I have over 10 years of experience working in customer success and software implementation on university campuses. Currently, I work as an Assistant Registrar, where I implement the assessment of tuition and fees, direct the Post Secondary Enrollment Option program, and coordinate the registration and creation of Learning Team sections. Previous to this position, I was an Associate Registrar at a mid-size institution where I was an integral team member on the implementation team for Peoplesoft Campus Solutions, and Ad Astra scheduling software. Additionally, I oversaw academic standing, tuition and fees, and customer service for the department. As the chair of the Commencement Planning Committee, I worked closely with C-Suite administrators and faculty to provide a memorable ceremony for students.If you catch me outside of work, I'm an adventurous traveler, an avid reader, and visiting state parks.I also like meeting new people over a cup of coffee. Feel free to reach out at mmjkbaumann@gmail.com or DM me on LinkedIn.Competencies: AdAstra Scheduling Software ▪ PeopleSoft & Workday Adoption ▪ Adobe Photoshop ▪ EMS ▪ Box ▪ OnBase ▪ Monday ▪ Drupal ▪ Confluence ▪ Salesforce ▪ Jira ▪ Slack ▪ Blackboard ▪ Canvas
A career timeline built from the work history available for this profile.
Lebanon, GA, US
- Provided expertise and advice to a large Community College in the state of Colorado- Completed testing for the Records and Advising areas of Workday Student.- Designed and created Workday Student documentation for staff and student training.- Remained knowledgeable of the Workday roadmap and upcoming product releases, reviewing release notes, assessing.
Ames, Iowa, US
-Oversee assessment of tuition and fees totaling $500,000,000 on a campus of 30,000+ undergraduate and graduate students, working closely with developers to problem solve issues and fixes. -Support 1000+ customers in navigating the tuition appeal, mandatory fee appeal, and the out of term withdrawal process; review appeals; and make decisions and.
San Francisco, California, US
-Independent contractor - TESOL certified, online ESL instructor/facilitator.-Teach 1:1, fully immersive English lessons online to clients. Scaffold instruction by assessing each client’s needs and provide optimal support.-Collaborate with a community of fellow instructors to ensure best practices and methods of instruction for client sessions-Provide.
Cedar Falls, Iowa, US
-Board of Regents Staff Excellence Award Recipient, premiere annual staff award at the university.-Created and implemented a program to increase retention of at-risk students, increasing retention rate 50% of those students who normally would have been suspended. Departmental expert on how to best support students and utilize referrals to assist with.
Iowa City, Iowa, US
-Proposed a process improvement to create standard procedures and escalation policy for client support of 200 pharmacy interns and supervisors.-Reviewed and strengthened program operations with continuous assessment of operational plans and strategies surrounding rotation assignment and implementation with 100% satisfaction rate of interns.-Onboarded over.
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Mary Baumann is listed as Transforming Higher Education through Workday Student: Experienced Professional Dedicated to Enhancing Student Experiences and Achieving Operational Excellence.
Mary Baumann is based in Cedar Falls, Iowa, United States.
Mary Baumann has worked for Ultimate Consulting It, Erpa, Iowa State University, Vipkid, and University Of Northern Iowa.
You can use AeroLeads to view verified contact signals for Mary Baumann, including work email, phone, and LinkedIn data when available.
Mary Baumann holds Master Of Science - Ms, Higher Education/Higher Education Administration from Eastern Illinois University.
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