Mary Crawford Email and Phone Number

Strategic consulting services delivery utilizing my deep experience in business process, software selection, technology design and rollout, international expansion, and M&A.

Key leader in the Technical Integration Management Office for the Alaska Airlines and Virgin America merger. The program included integration of all business processes and systems for ecommerce, passenger systems, flight operations, dispatch, human resources, timekeeping, and other key functions of the airlines. My role included oversight of key program controls; planning, sourcing, budgeting, release management, and environment management. This included a Smartsheet rollout to manage the… Show more Key leader in the Technical Integration Management Office for the Alaska Airlines and Virgin America merger. The program included integration of all business processes and systems for ecommerce, passenger systems, flight operations, dispatch, human resources, timekeeping, and other key functions of the airlines. My role included oversight of key program controls; planning, sourcing, budgeting, release management, and environment management. This included a Smartsheet rollout to manage the program.In addition, I was the program manager for the new Inflight Mobile Point of Sale System for Alaska Airlines. This program included the rollout of new credit card devices, block2block application, receipt portal, product catalog, device chain of custody, and a full P2PE solution to ensure strong security controls. Show less

Director focused on program management of large, enterprise engagements. One of my largest projects was a Finance Transformation program for an 8,000+ person finance organization. The program included the design and implementation of a new service delivery model, enterprise processes, and systems to enable the organization to join disparate finance groups into one team with reduced redundancy and a shared enterprise-wide focus.

IT Leader at a fast paced high tech company. Managed teams and programs that supported the company’s growth from 1,000 to 3,700 employees and $500M to $1.5B in annual revenue. Expanded the IT team, developed scalable processes and procedures, and completed a variety of multi-million dollar projects to deliver improved systems to run the business. Received the prestigious 5 star award for my results as an IT Leader.

Provided comprehensive consulting services for the selection, design, and implementation of Oracle applications (Financial, Operations, Supply Chain, CRM, and Reporting solutions) to a variety of industry leading clients. Owned strong client relationships, and managed, motivated, and developed a diverse group of resources, including global teams and offshore resources.