~Conduct epidemiologic surveillance and investigation to reduce COVID-19 community transmission. ~Investigate reported COVID-19 cases using motivational interviewing techniques.~Collect contact information about potential exposures to reduce spread of COVID-19.~Educate individuals about public health measures for isolation or quarantine as determined by individual case or contact.~Elicit information about case’s needs to connect individuals to community services.~Interact with culturally diverse individuals with empathy and compassion during a time of crisis.~Document information gathered in interviews per Tri-County programs and guidelines. Comply with HIPPA and departmental guidelines.

~Completed virtual intakes for students for Disability Access Services (DAS). Elicited information from students about previous accommodations to determine accommodations and additional supports. Used Navigate and department database to maintain appropriate student records per ACC guidelines while also complying with FERPA. Generated and sent accommodation letters to instructors.~Met weekly or bi-weekly with students to support retention and persistence and provided accommodations support. Explained testing, academic resources, and procedures to new students. ~Increased staff, faculty, and students understanding of students’ disabilities. Conducted research, created content, and contributed to team meetings for virtual Disability Awareness Month events. ~Worked with DAS team to resolve accommodation issues.~Communicated professionally and clearly with students and staff, both orally and in writing.

~Build rapport and engage a diverse population of tobacco users with motivational interviewing techniques.~Support participants in determining goals, assessing readiness to change, and collaboratively discovering behaviors to support change. ~Maintain friendly, confident, open, and effective communication with participants to inspire continued participation. ~Conduct intakes, providing top-notch customer service while complying with HIPPA requirements.

Assist volunteer manager with Dig Out Your Neighbor and Elves for Seniors programs. Other duties as assigned.

~Built the Institute’s presence on campus and throughout the community. Presented the Institute to internal and external groups. Represented the Institute at meetings at the Colorado state capitol. ~Planned and executed marketing strategies for Institute events. ~Marketed the Institute via newsletter. Created and revised template with input from director and staff. Planned, assigned stories, wrote stories, edited, formatted and distributed newsletter.~Established the Institute website, writing content and posting updates using content management system (CMS). ~Planned, and executed all Institute meetings, seminars, and events. Established and ran weekly community tai chi program.~Collaborated with marketing and external design firm to create and approve new Institute logo. Developed marketing collateral with the new logo using graphic design skills. Purchased collateral from external printer. ~Facilitated meetings to create mission and vision with strategic planning group.~Coordinated meetings with other Colorado universities with aging centers for a group that evolved into the Colorado Coalition for Aging Research and Education (CoCARE).

~Internal and External Communications~Editing, Writing, Formatting, Graphic Design & Production~Marketing | Branding~Event and Tradeshow Planning~Organizational Capacity Building | Change Management~Presentations at Annual Retreat (select years)~Project Coordination/Management across the organization for 10.5 years. Administrative CoordinatorDecember 2008--June 2015Administrative SpecialistJanuary 2004--November 2008

~Editorial/Marketing Consultant. MBC Enterprises. Edited book proposals. Planned and led focus group. Wrote and marketed book proposal. Wrote promotional material, designed author brand for handouts. Other projects as requested.~Literary Associate/Office Manager. Jody Rein Books, Inc. Evaluated all fiction and nonfiction queries. Edited and proofread nonfiction proposals for content, grammar, style, and punctuation. ~Communication Specialist. EDUCAUSE. Wrote marketing copy for brochures, ads, and e-mail newsletters. Solicited review of stakeholders to ensure accuracy and brand. Created marketing calendar. Planned display of collateral materials and represented EDUCAUSE at conferences. ~Project Editor. Libraries Unlimited. Managed book production. Created production schedules and provided project management to produce 30+ books per year. Managed freelance copy editors/proofreaders. Edited textbooks and collateral.~Manufacturing Coordinator (Print Buyer). ABC-CLIO. Negotiated contracts with print vendors to save money and maintain quality standards. Purchased paper, printing, and binding of all book interiors, jackets, and case covers. Reviewed & approved printer bluelines. Implemented system to track stock and order reprints.~Production Manager | Production Editor. (Book Production). Gorsuch Scarisbrick. ~As Production Manager, led department and trained production editors. Oversaw production of 30+ textbooks annually. Acted as production editor for high-profile projects: Created production schedules and managed flow of manuscripts, proofs, and book covers for projects. Supervised freelance editors/proofreaders/graphic designers. Maintained budgets. Coordinated vendors and freelance resources for all books.~As Production Editor, provided project management to produce 12 college textbooks per year. Created production schedules. Designed interiors to maximize selling potential. Implemented use of Quark XPress Tags and stylesheets to reduce costs.