  Resolve customer inquiries and issues adhering to policy and procedures.  Assist customers with the application, funding process and account activation.

• Responsible for conceptualization, design and execution of print and web graphic applications such as product brochures and company marketing materials. • Prepare sketches of ideas, detailed drawing, and illustrations by hand and with computer software of mosaic tile designs or etchings for walls and floors.• Evaluate feasibility of design ideas, based on factors such as appearance, safety, function, service ability, budget, production costs/methods, and market characteristics.• Responsible for initial quality control review of product samples from the factory.