Mary Beth Adkins Email & Phone Number

Dublin, Ohio

• Led risk management and claims efforts for Fortune #14 company. Collaborated directly with business operations, legal, finance, and other key stakeholders. Championed claims function and identified and strategized on.
• Directed loss prevention strategies reducing risk exposures $1M per year
• Negotiated $3B in global insurance terms and prices for property and marine coverages
• Responsible for insurance language reviews in transportation and vendor contracts
• Gathered and prepared exposures and values and applied a budget allocation
• Presented underwriting meetings with Lloyd’s of London and US markets

• Hired to help build Americas region claims department. Directed end-to-end claims management and administration, including implementation and monitoring of best-in-class customer-centric claims and handling processes..
• Received global “Provider of Choice” award for a process improvement project (DMAIC) that transitioned the US claims department to paperless function, resulting in a saving of $2M.
• Developed and implemented strategies to standardize claim processing by creating an SOP that was adopted Globally.
• Accountable for key performance metrics (increased Voice of the Customer survey by 15%), identifying variances, and implementing corrective actions
• Managed a team of 12 claims professionals handling air, ocean, truckload, warehouse legal liability, captive-insured and home delivery claims for the America region which helped trained all other countries. Promoted 6.
• Management of TPA vendor

Westerville Ohio

Dublin, Ohio, United States

• Assisted with risk transfer solutions for the Property, Marine Cargo, Foreign Liability, Aviation, Crime, EPLI, Fiduciary, Casualty and various insurance renewals. Managed workers’ compensation, auto liability and.
• Overseen litigation management, produced actuarial reports for captive program
• Provided authority on reserves and settlement to Third-Party Administrators where required
• Assisted with training on loss control issues, assisted with creation and distribution of Loss Control Newsletter
• Assisted facilities with loss control strategies and compliance
• Developed Risk Management International Manual and assisted with creating Loss Control Manual

Dublin, Ohio

Bachelor Of Science, Social Work

Education record

ARM 54 Completed INS 21 - Property and Liability Insurance Principles INS 22 - Personal Insurance