Mary Beth Smartt Email & Phone Number

Beach Haven, New Jersey

• Hired and supervised 6 – 8 box office staff, created monthly schedules for box office coverage
• Trained new staff on box office ticketing system and procedures
• Ancillary duties: Answer customer inquiries; process ticket orders in WinTix; assist patrons and donors; process payments; resolve ticketing/customer issues; house management; update mail/email lists; create yearly.
• Managed relationship with donors, donations and responses in a timely manner
• Created grant responses and final reports with Producing Artistic Director; managing grant applications which exceed $1.6M (SBA SVOG, NJ State Council on the Arts, Ocean County Tourism, Ocean County Cultural & Heritage.
• Coordinated with graphic designer on creation of playbills for mainstage shows

Bayville, NJ

• Worked directly for Rick at various mortgage companies: MetLife Home Loans, HomeBridge Financial Services and Wells Fargo Home Mortgage
• Composed newsletters and email blasts for distribution online and mailed to approximately 3000 recipients. Maintained the databases for mailings
• Coordinated with local media outlets for ad placements
• Designed marketing pieces such as newsletters, thank you cards, rate sheets, etc.
• Managed office, ordered supplies, maintained Rick's calendar, collected receipts to submit expense reports, answered phone and emails
• Interacted with borrowers, realtors, attorneys, etc. during the loan process

Barnegat, NJ

• Supervised 4 – 6 box office staff, created schedule for box office coverage
• Trained new staff on box office ticketing system and procedures
• Ancillary duties: Answer customer inquiries; process ticket orders in WinTix; assist patrons and donors; process payments; resolve ticketing/customer issues and answer questions about the local area (directions.

Beach Haven, NJ

• Responsible for answering phones, greeting and assisting walk-up customers at the professional theater in Beach Haven
• Ancillary duties: Answer customer inquiries; process ticket orders in WinTix; process payments, answer questions about the local area (directions, restaurants, etc.)
• Additional responsibilities included entering names and addresses into customer database. This included investigating incomplete information using reverse directories ensuring proper and complete information is entered.
• Closing and opening duties such as reconciling credit card charges, cash drawer, etc

- Manage buyers and sellers of resort/second homes on Long Beach Island, NJ.- Create marketing materials for print and website. Produce quarterly newsletter sent to prospective and current customers.- Assist other REALTORS with various software packages (Publisher, MLS system). Maintain in-house computers. Upgraded systems to high-speed access and wireless.