Mary Cain, Ms, Ma, Sphr, Gphr Email & Phone Number

San Francisco, CA, US

• Change and growth management: start-ups, turnarounds, downsizing, mergers and acquisitions, national and international market expansion
• Staff training and development, talent management and leadership development
• Executive coaching and counseling, performance management, career planning, succession planning
• Coaching and counseling on complex employee relations issues and non-traditional working arrangements
• Strategic planning and culture building: establishment of processes, assistance with facilitation and follow-up
• Employee communication: establishment of processes, facilitation, follow-up, surveys and evaluations

• Managed staff of eight direct reports, providing support to 3000 employees in the USA, APAC, and EMEA; returned to consulting when economic downturn resulted in 40% downsizing.
• Upgraded HR functions and skill levels of HR staff throughout the firm.
• Established the first HR Strategic Plan for the firm, uniting previously disconnected functions and locations.
• Established HR metrics as business driver, including applying metrics in performance management process.
• Expanded the firm's global footprint in the Middle East and managed global mobility across all locations.

• Responsible for program management and delivery of HR services to Marketing and other technical client groups, with 1800 employees in the USA, APAC, and EMEA; left when company downsized 20%.
• Executed implementation of the Focal process, a complex appraisal and compensation management system, after only four months with the company, and while meeting or exceeding budget and all other metrics.
• Facilitated hiring hundreds of new employees; then managed downsizing process, with positive feedback from managers and employees for handling of numerous special circumstances and difficult cases.
• Managed the succession planning and key player processes, numerous employee relations and organization development issues, with skills sited as "exquisite" and "extraordinary."

• Hired into architecture firm to “modernize” the HR function; 1200 employees in USA, APAC, and EMEA.
• Established Strategic Plan for Human Resources, department infrastructure, policies and processes.
• Developed first Employee Handbook to address ten recently acquired companies.
• Facilitated teambuilding and collaborative communication processes to build a “one company” culture.

• Led HR function for four branch offices; 1200 employees, and thirty HR staff; left when downsizing was required.
• Led management and resolution of mergers and acquisition integration issues.
• Developed new Sales compensation program, to address new markets and service offerings.
• Established Training Advisory Board, company’s first career paths, and individualized training plans.
• Directed company’s first employee satisfaction survey; planned and executed systematic campaigns to target improvements, including immediate changes to benefits and employee communication programs.

Ma, Psychology

Ms, Education: Instructional Systems Technology

Education record

Hr Certification Institute

Hr Certification Institute