Mary Camp Email and Phone Number
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Empathy is my super power - it enables me to be keenly in tune with people. No matter what business I’ve worked in - financial services, tech, healthcare, non-profit, web design and currently real estate - I “get” people and how to identify problems and turn them into opportunities. I’m a corporate misfit and proud of that. I was never a “yes” person, I was the person asking “why” all the time and had no poker face when I was told “because that’s how we’ve always done it and it works.” I thrive in an autonomous environment with the freedom to think differently and creatively. I don’t seek hundreds of clients to pad my paycheck but rather, I prefer working with a smaller client count at any given time to focus on each client’s individual needs. The majority of my business is through referrals from past clients, friends, family and business connections.Real estate can be fun when the opportunity allows! I’ve dressed in costume, paid for entertainment such as renting a horse to ride-yes, I’ve rented a horse, basically I’ll do what it takes to market a home’s uniqueness to drive marketing to find the right buyers. I work with a team of professionals to assist with decluttering, downsizing, packing/moving and most importantly, home staging; Mike Sperando Photo & Video for professional photos and video and my Broker, Chris Terry and his staff at RE/MAX Properties, Ltd. who provide all the support services I need and then some.I have the experience needed to effectively strategize a custom game plan for each client’s goals. Sellers who have never updated their home and now need to get top dollar - I have options that others don't. I can coordinate making a few key updates to attract top dollar without spending one penny out of pocket before closing and I will have the home staged for maximum Buyer attraction. Or, if a client doesn’t have time to do one thing to the home and needs a quick settlement, I have them covered too.Clients going through a life event such as marriage, having a baby or welcoming in another generation to their home, divorce, downsizing or experienced a loved one who has passed away and doesn’t know where to begin, I'll be their sense of calm and voice of reason. First, I'll listen - really listen - to understand their needs, wants and concerns. Then, I’ll choose the best option for them and I'll answer all of their questions like, "what do I do with all this stuff?"I’ll coach you every step of the way and I’ll go to bat for you! Go HOME with Mary!
Serhant. Societe Select
View- Website:
- societeselect.com
- Employees:
- 19
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Serhant. Societe SelectPhiladelphia, Pa, Us -
Real Estate AgentRe/Max Properties Nov 2018 - PresentEau Claire, Wi, UsEmpathy is my super power - it enables me to be keenly in tune with people. No matter what business I’ve worked in - financial services, tech, healthcare, non-profit, customer experience, research, web design and currently real estate - I am driven by how I can help. I want to understand your needs, identify your goals, know what keeps you up at night, what your stressors are and how I can help you, all while being most respectful of your individual circumstances. Going through a life event and you don’t know where to begin - I’m the agent to contact. I lead with empathy and I'll be the sense of calm and voice of reason - the rock needed when all else seems like chaos.I offer more of a concierge service, working with a smaller client count at any given time to allow me to focus on each client’s individual needs. The majority of my business is through referrals from past clients, friends, family and business connections. I have never and would never push someone into selling or buying, I have fiduciary responsibility to my clients and I take that very seriously - it must be whatever is best for my client. I have the experience to effectively strategize a custom game plan for each client’s goals. Sellers who have never updated their home and now need to get top dollar - I have options that others don't. I can coordinate making a few key updates to attract top dollar without spending one penny out of pocket before closing, I manage everything and I will have the home staged for maximum Buyer attraction. Or, if a Seller doesn’t have time to do one thing to the home and needs a quick settlement, I have that covered too. What makes me different? Read this article about me, how I operate and what I did to help a recent Seller in need https://rem.ax/45eMiOi .I’ll coach you every step of the way and I’ll go to bat for you! Go HOME with Mary! Licensed in PA and NJ. -
Expert Witness - Real EstateSelf-Employed Jan 2020 - PresentIn the role of a real estate expert witness, I conduct research based on the particular assignment from legal counsel. Research includes interviews and site visits, document evaluation, sourcing appropriate reference material and authoring an objective expert witness report. Experience includes: authoring expert witness reports, assisting attorneys with deposition preparation and testifying as an expert witness in a jury trial.Topics covered include: inverse condemnation, effect of defects on a property’s market value and marketability and agent negligence and failure to perform duties.
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Patient Experience Strategist // Epatient-In-ResidenceMemotext Corporation Feb 2016 - Feb 2020Toronto, Ontario, CaMEMOTEXT delivers results in adherence and outcomes with significant and sustained behavior change using scalable ROI driven technologies. Using personalized, adapative and interactive, evidence-based mobile, SMS, IVR/Speech and web2.0 communications, MEMOTEXT’s solution is an intelligent conversation platform. - See more at: http://www.memotext.com/the-why-medication-non-compliance/#everyone-different -
Real Estate AgentKeller Williams Real Estate Mar 2016 - Nov 2018UsHighlights at Keller Williams Real Estate in Newtown, PA:2018 - Agent Leadership Council (Tech Committee), KW IGNITE program trainer (Find & Show Homes and Make & Receive Offers) , active participant in offering educational opportunities for other agents2017 - Rookie of the Year & Bronze Medallion Award Winner2016 - "Top 5" in sales: 3 months out of the yearWebsite: http://www.gohomewithmary.com/ -
Patient Experience Consultant / SpeakerSelf-Employed Mar 2014 - Jan 2018I share my patient stories and knowledge of user-centered design and user experience strategy with others so we can work together to influence change in healthcare and improve patient experience and health outcomes.Previous Speaking / Conference Engagements* Cinderblocks 3 Partnership with Patients: Skit with Casey Quinlan on Personal Patient Experiences & presentation about User Experience in healthcare* Patient Summit USA "Leveraging Digital Channels in the Era of the e-Patient" (co-presenter) * HIMSS Patient Engagement Conference: "Embrace the Cardinal Rule: Poor Patient Experience Sinks Engagement"* Patient Adherence & Access Summit (PAAS): Innovation Pavilion judge* WEDI Conference, Patient Engagement Track: Patient Representative* Pfizer, GetHealthyStayHealthy Workshop: "Patient Perspective"* Beyond the Pill Conference: "The Value of Patient Experience"
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Executive Leader, Patient Experience CouncilLouis W. Sullivan Institute For Healthcare Innovation Feb 2014 - Jun 2017Reston, VA – The Sullivan Institute for Healthcare Innovation in partnership with the Workgroup for Electronic Data Interchange (WEDI), announced the creation of the Patient Experience Council. Following up on the patient engagement recommendations contained in the 2013 WEDI Report, the purpose of this council is to provide a forum for consumers, patients and family caregivers to proactively offer guidance to the healthcare industry on how they can improve the patient experience in key healthcare touch points. As an initial focus of the new initiative, the Patient Experience Council will develop a series of patient experience maps to illustrate optimal pathways and information requirements for areas such as patient intake, care coordination and insurance processing. The outputs of this effort will be used to help inform public and private organizations on how to best design their systems and processes in order to improve the experience of their patients. The Patient Experience Council will also work to fulfill the recommendations contained in the 2013 WEDI Report in helping to further consumer health IT literacy by developing a series of online learning resources to help consumers understand the myriad of tools available to manage their own care and engage the healthcare system. About the Sullivan Institute The Louis W. Sullivan Institute for Healthcare Innovation is a 501(c)(3) non-profit organization, named in honor of the Honorable Louis W. Sullivan, with a mission to bring healthcare leaders together to provide them the knowledge needed to transform the quality and efficiency of healthcare delivery through education, cooperation, communication and innovation.
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Head Of User ExperienceEasycopay May 2014 - Mar 2016The product was called “SmartRX” - the mission was to reduce the monetary barrier to medication therapies by connecting patients to savings and automating the payment of their prescription claims. Through user research, the app/service was too complicated for consumers and healthcare providers. GoodRX was developed by a competing company and I applaud them for creating a great service that helps reduce the monetary barrier to medication.
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User Experience / Product Support (Contractor)Reed Elsevier Apr 2012 - Jul 2014London, Uk, GbMajor Job Duties and Responsibilities • Partner with Marketing and Product Management to continually enhance the customer experience for various product offerings. • Lead the planning and execution of usability and other evaluative research for web and mobile products. Activities include: recruiting and scheduling participants (mostly physicians), developing test plans and surveys, conducting usability testing and user interviews, aggregating the data, creating and presenting reports with actionable insights to drive design decisions.• eCommerce product: Create content and improve application flow to assist the user in completing tasks within the application. This includes all of the integrated back-end systems: registration, the application and ecommerce platform. Worked with Visual Designer and Product team to propose new, consistent, useful application messaging• Partner with other team members to understand customer pain points, propose and develop solutions to rectify and improve customer experience. • Fully understand the customer and business goals as well as technological capabilities and limitations and to strike a balance to deliver a successful product. -
Senior User Experience Architect (Contractor)Gsw Advertising Jan 2014 - Apr 2014Columbus, Oh, Us -
User Experience Strategist (Contractor)Cline Davis & Mann Oct 2013 - Jan 2014New York, Ny, Us -
Senior Manager, User ExperienceH4B Catapult May 2011 - Apr 2012Hamilton, Nj, Us• Lead and managed user research and advocated for the end-users. • Understand and communicate user goals to the project team and create the best design to meet user and business goals and objectives.• Work closely with all members of project team, including coordinating efforts with various vendors, to organize work streams and ensure all project tasks were identified and moving along smoothly to meet project completion date.• Identified and removed any barriers that would have prevented the successful completion of a project.• Having a "whatever it takes attitude," I willingly assisted with additional project tasks, such as copywriting, project management, search engine optimization (SEO) and account/client services, with the goal of launching successful projects and exceeding client expectations.• Created various user experience (UX) deliverables, including wireframes, user flow diagrams, and site maps to drive the creative process and communicate ideas to clients.• Educated others on upcoming technology trends, content strategy, SEO basics, writing metadata, UX principles and user research.In addition to the above, I was part of the Catapult Innovation Team. As a group, we had several goals:• Discover, define and respond to needs that were yet to be identified within the health and wellness space.• Deliver best-of-breed prototypes based on competitive analysis and yet-to-emerge trends. -
Search Consultant For ComcastExcelacom Mar 2011 - May 2011Reston, Virginia, Us• Provided industry best practices for search• Solicited and analyzed user feedback• Managed project, working with business units, IT and vendors to establish key milestones and project timeline• Created user flows and wireframes• Assisted in quality assurance testing and maintained and prioritized issues log• Established product enhancement roadmap -
Manager Web Content & CommunicationsRadian Jul 2009 - Feb 2011Wayne, Pennsylvania, Us• Established, executed and maintained the strategic vision of the corporate website and the intranet to ensure that the design, content and navigation enhanced the user experience, reinforced the company brand image, provided accurate/consistent information and maximized sales opportunities.• Lead user research for internal and customer-facing projects. Conducted contextual inquiries, in-person and remote usability testing and surveys to gain insight. Analyzed findings and presented ideas to improve employee efficiency and customer experience.• Managed the development of the corporate website redesign to ensure that the project met budget, timeline and strategic objectives (new site launched April, 2010). Partnered with designers, IT technical staff, marketing and functional areas to execute plans to maximize the company’s Web presence, including social media.• Lead an internal team comprised of IT, Operations, loss management, Marketing and other key stakeholders to develop plans for the Intranet redesign (launched October, 2009).• Monitored site traffic, worked with customer segmentation team to conduct surveys and evaluated competitive sites to determine ways to enhance the user experience. Made recommendations for website enhancements and managed the development of required changes.• Partnered with IT to manage change requests for corporate website and intranet. Created plan to manage site outages and scheduled maintenance with IT resources and business units. Trained employees to update sites to ensure content updates could be made in a timely manner, as needed.• Updated intranet content regularly, including photography, video, soliciting and writing stories.• Facilitated communication between Marketing, IT and vendors to ensure appropriate testing and hand-offs for new microsites and newsletters. -
Lead Usability EngineerYellowbook May 2008 - Jul 2009• Planned, developed and moderated usability tests, identified key user problems and issues and suggested solutions.• Developed Voice of the Customer program.• Identified performance goals, provide performance measurement and re-test as needed.• Developed use cases and personas.• Developed and deployed surveys, analyzed results and incorporated findings into monthly Customer Experience Improvement meeting.• Educated others on UX and usability principles.• Worked with other business units to improve cross-channel customer experience.• Monitored social media and assisted in developing and pitching the initial social media plan for Yellowbook to the Chief New Media Officer.
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Supervisor, User Experience & New MediaNjm Insurance Group Jan 2001 - Apr 2008West Trenton, Nj, UsHighlights• Launched and managed a formal usability program, including creating two on-site usability labs. This started as a team of one but I grew it into a User Experience team of 6 employees with a diverse skillset. Managed and mentored the UX & New Media team. • Implemented an e-learning program for insurance agent continuing education modules, saving more than $400,000 annually. • Held lead positions for key projects: PeopleSoft employee self-service development and deployment, NJMBank.com redesign, creation of the Personal Auto online quote and application, NJM.com redesign and creating and managing intranet department pages. -
Business AnalystNjm Insurance Group Jan 2000 - Jan 2001West Trenton, Nj, Us -
Personal Lines UnderwriterNjm Insurance Group Jun 1995 - Jan 2000West Trenton, Nj, Us -
Customer Service RepresentativeNjm Insurance Group Sep 1990 - Jun 1995West Trenton, Nj, Us
Mary Camp Skills
Mary Camp Education Details
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Bucks County Community CollegeMarketing / Management -
Human Factors InternationalHuman Factors Engineering -
Penn State UniversityCommunications
Frequently Asked Questions about Mary Camp
What company does Mary Camp work for?
Mary Camp works for Serhant. Societe Select
What is Mary Camp's role at the current company?
Mary Camp's current role is Real Estate Agent & Expert Witness (PA & NJ) | PA Mobile Notary | Miracle League Executive Board Member.
What is Mary Camp's email address?
Mary Camp's email address is oh****@****msn.com
What is Mary Camp's direct phone number?
Mary Camp's direct phone number is +121574*****
What schools did Mary Camp attend?
Mary Camp attended Bucks County Community College, Human Factors International, Penn State University.
What are some of Mary Camp's interests?
Mary Camp has interest in Usability Research, Patient Experience, Social Services, Children, Content Strategy, Giving Back To Community, Emr, Technology, Education, Fixing Broken Processes.
What skills is Mary Camp known for?
Mary Camp has skills like User Experience, Usability Testing, User Centered Design, Usability, E Commerce, Content Strategy, User Interface Design, Web Design, Social Media, Product Management, Information Architecture, User Research.
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