Mary Casella Email and Phone Number

- Manage day to day operations of Central Market which is part of the specialty food retail operations at Tin Building and comprises butcher, seafood, prepared foods, and cheese and charcuterie counters.- Write the schedule and oversee 15+ employees, including the stewarding team.- Uphold standards of cleanliness, product quality control, and customer service.- Focus on buying for the specialty cheese & charcuterie counter, while overseeing buying for the others.- Work with other outlets within Tin Building to provide them with our raw products.- Review data to optimize sales, follow budgets, and keep waste to a minimum.- Oversee production for special orders and events.

- Member of the affinage team at Crown Finish Caves, a cheese aging facility in former beer lagering tunnels in Crown Heights Brooklyn.- Bring in and process green cheeses from local and international producers where they are aged underground in climate controlled conditions until they reach desired maturity. - Caring for the cheese involves close monitoring and a consistent schedule of turning, washing, brushing cheeses to obtain and maintain desired characteristics.- Maintain pristine work environment conditions and perform necessary testing for food safety.- Process and wrap cheese once ready for sale.- Work closely with the sales and operations team to ensure timelines and orders are being met.

- Held an indispensable role in the company’s ability to pivot from being a strictly wholesale operation to providing home delivery at the onset and over the duration of the COVID-19 Pandemic.- Sole cheesemonger responsible for the care of a warehouse of cheese equipped to serve restaurant accounts as well as upwards of 40 home deliveries per-day. Cut and wrapped cheese to order for respective wholesale and retail orders.- Assessed new cheeses as they came in from domestic and international shipments, provided continuous cheese care, and managed products that go to donation.- Created copy for newsletters, ensured cheeses being sampled were of optimal flavor and created tasting note sheets for weekly tastings.

- Played a vital role in the shaping of day to day operations at the Jamón y Queso Kiosk of a newly opened, fast-paced food hall in the Hudson Yards; from advising on protocols and standards, to menu formation.- Managed cheese orders and quality control of the case for optimization of high volume sales.- Oversaw staff education and training of both cheese and charcuterie products.

- Provided friendly and efficient customer service at a small Italian bakery and specialty food shop.- Managed weekly cheese deliveries and oversaw care of the cheese case. - Made espresso drinks, maintained a clean, well-stocked shop, received product shipments, managed special orders, and tended to all customer needs.

- Maintained a smoothly operating shop with a focus on excellent customer service and quality products. - Oversaw the productivity and happiness of my staff, by troubleshooting any issues that should arise, as well as coordinating with shop owners on bigger picture ideas, such as protocols, hiring, and sales goals.- Placed cheese orders, maintained quality control on all products, and ensured staff were properly educated on all products. Streamlined the case while introducing new cheeses, and increased past holiday cheese sales.- Managed catering orders received by the shop. Which ran from major corporate clients (Adidas, Kickstarter, Vice) to private events (weddings, office lunches). Duties in catering included allocating staff, coordinating transport, invoicing clients, coordinating with kitchen staff, and supervising overall execution.

- Provide English dialogue transcriptions for daily assigned projects for VICE, the international media and digital content creation company. - Complete and edit all assignments accurately for quick turn around and high-volume productivity.- Remain available for timely email response in regards to new/prior assignments. Maintain organized documentation of assignments and completed files in order to submit a monthly invoice.

- Worked with the Social Media Manager and editorial team to develop and manage the digital voice, content strategies, and community growth for all social platforms (Facebook, Twitter, Pinterest, Instagram, Tumblr)- Closely monitored and analyzed metrics, traffic patterns, and trends; optimized promotion to raise page views.- Moderated and participated in social media conversations about Food52 and the larger food community.- Contributed to the editorial team brainstorm process and the oversight of homepage standards.- Collaborated with the marketing team to promote a major cookbook launch.- Developed and launched company's presence and voice on Polyvore to drive site traffic and sales.- Assisted on shoots in the styling and photographing of food and products for the editorial and shop team.

- Assisted the general manager in the overall efficiency of the store. Delegated tasks to employees and promoted a productive and enjoyable work environment. Trained new hires on store procedures, company policies, and general knowledge of the merchandise. Assessed and resolved any customer service issues and store operation problems.-Responsible for weekly store paper work and employee timecards. Opening & closing procedures, tallying & reporting end of day sales, and securing deposits & money orders. Recognized trends in store sales to ensure proper notification is given for the reordering and restocking of merchandise.

- Supplied engaging and comprehensive photographic coverage of local New York City events for the alternative weekly news publication, The Village Voice.- Delivered files of edited and completed assignments by the designated time of completion.

- Assistant to studio manager: answered phones, sent and received packages, handled studio paperwork, ensured the needs of clients were met, and the general efficiency of the studio. Kept track of studio supply inventory and archives.- Second assisted on photo shoots, digital file management, occasional retouching.