Management, Customer Success, Marketing, and Sales executive with deep expertise in creating global customer-centric organizations. 15+ years proven track record in building and leading high performing customer success, professional services, support, marketing, sales and CX teams including the processes, and methodologies for maximizing revenue, profitability, and efficiency. Extensive experience developing business-changing strategies and operational models while leading change management and collaboration across business lines. With a focus on measureable results, has built diverse knowledge spanning integrated services, digital, SaaS, content, and marketing, and have managed global initiatives for leading brands like General Mills, American Greetings, FedEx, Cisco, Dell, GE and Microsoft. Excellent leadership, communication, and management skills to drive transformative outcomes for the customer and the business. I thrive in organizations that constantly drive towards innovation, encourage questioning the status quo, and are deeply committed to delighting their customers and creating long-term professional growth for their teams.