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As the Director of Communications at the University of Arkansas at Pine Bluff (UAPB), an 1890 Land-Grant HBCU, I assist in guiding the strategy for all communications, website, and public relations messages to consistently articulate the mission of the university. I also enhance the UAPB brand and ensure that UAPB is viewed as the primary source, disseminator, and conduit of educational information within the region. With over 20 years of hands-on leadership experience in large global organizations, I bring a broad base of practical skills, experience, and expertise in human resources, organizational development, communications, and client-facing roles.I am a creative, innovative, and lifelong learner who loves using and implementing technological solutions that create operational efficiencies. I am also a published author, podcast producer/host, public speaker, and FM radio personality, who works as a social entrepreneur through my company MB Enterprises, with a mission of #empathyforgriefandloss and #healing. I am passionate about working collaboratively to make a transformational impact in organizations that value results, people, learning, and our communities. I am also MBTI certified and skilled in workshop facilitation and process improvement.
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Director Of CommunicationsUniversity Of Arkansas At Pine BluffPine Bluff, Ar, Us -
Director Of CommunicationsUniversity Of Arkansas At Pine Bluff Feb 2022 - PresentPine Bluff, Ar, UsReporting to the Vice Chancellor of Institutional Advancement, the Director of Communications assists in guiding the strategy for all communications, website, and public relations messages to consistently articulate the mission of the university. Through enhancing the UAPB brand, the Director of Communications ensures that UAPB is viewed as the primary source, disseminator, and conduit of educational information within the region, and link with media resources to grow the institutional impact of UAPB.The University of Arkansas at Pine Bluff is an 1890 Land-Grant HBCU with a diverse student population, competitive degree offerings and stellar faculty.For more than 140 years, the University of Arkansas at Pine Bluff has worked to create an environment that inculcates learning, growth and productivity while affording a basic need to its students – a chance to advance.Learn more at www.uapb.edu -
Adjunct InstructorUniversity Of Arkansas At Pine Bluff Aug 2022 - Dec 2022Pine Bluff, Ar, UsSchool of Business and Management - Business Communication -
Principal, Senior Talent, Learning & Development ExecutiveMb Enterprises Jan 2019 - Feb 2022Southaven, Mississippi, Us -
Author, Podcast Producer/Host, Public Speaker, Fm Radio PersonalityMb Enterprises Oct 2018 - Feb 2022Southaven, Mississippi, UsGrief is the first topic in a series of topics from Mother's Backyard. The goal of the book, "My Backyard Garden, A Memoir of How Love Conquers Grief" is to bring awareness about the grief journey and its impact on individuals, families, the workplace, our schools and our communities. The book is the foundation for looking beyond funerals, sympathy and bereavement leave to #empathyforgrief. Complementary, free weekly podcasts are available to supplement the book, in-person and virtual workshops and speaking engagements on moving forward from grief. -
Social Entrepreneur - Learning, Talent Development ConsultantMb Enterprises Dec 2018 - May 2021Southaven, Mississippi, UsMB Enterprises creates and offers resources that move people from pain points to peace and productivity. We produce books, podcasts, videos, digital information and in-person experiences that address topics that build resilience with a more empathetic perspective and ultimately help build better families, communities and organizations. Our latest resource focuses on MOVE Mapping, a proprietary approach that helps people who are struggling with loss and grief to move forward to peace and productivity. "It's hard to change, until you decide to MOVE". Learn more at: www.mothersbackyard.com/Move-mapping Mother's Backyard Inc. was formed as a non-profit arm to assist under-served individuals and families who are in need of these services; but, may not have the financial ability to afford them.#empathyoversympaythy ; #empathyforgriefandloss Email: mdhester@mothersbackyard.org -
Director, Learning And Workforce DevelopmentGoodwill Industries International May 2021 - Nov 2021Rockville, Maryland, Us -
Director, Operations Training, Quality And DevelopmentAmerican Home Shield Nov 2016 - Dec 2018Memphis, Tn, UsDirected the development and implementation of customer service & telesales training strategy, initiatives, and programs. Responsible for the design and implementation of the quality assurance strategy, knowledge management and performance improvement systems. Aligned training and development programs to operational initiatives and strategies. Designed and set infrastructure of the training, quality and performance improvement function. -
Director, Learning Innovation & Growth Lead, Kpmg Business School - AdvisoryKpmg Us Apr 2015 - Nov 2016New York, Ny, UsSpearheads and fuels new learning innovations for KBS Advisory. Leads COE in researching, identifying, incubating and piloting innovative approaches, technologies and methodologies that address the unique learning and development needs of Advisory professionals. Collaborates closely with Business Engagement, Instructional Design and Knowledge Management professionals to design and operationalize new learning solutions and manage the change process. -
Director, Learning - Kpmg Business School - Advisory Leadership, Business Skills & OnboardingKpmg Us Jun 2008 - Nov 2015New York, Ny, Us -
Hr Vp, Corporate Training & DevelopmentT. Rowe Price Apr 2005 - May 2008Baltimore, Maryland, UsManaged corporate-level training and development team’s performance and process improvement enhancements, functional goal alignment, and individual and team development for four geographic locations. Set overall strategy and execution for firm’s competency-based leadership, team, associate, sales, and customer service training and development programs and related internal consulting services including organizational development, strategic and succession planning. • Introduced Miller Heiman Consultative Selling Programs.• Implemented SABA Learning Management System including change management and metrics.• Developed and delivered career development program and compensation training.• Developed and implemented Diversity assessment and training program. -
Hr Director, Leadership, Learning & DevelopmentDiscover Financial Services Dec 2002 - Apr 2005Riverwoods, Il, UsCredit Services Division of Morgan Stanley. Senior leader of the company’s learning, leadership development, and organizational development functions for a population of 15,000 employees that are located in the US and the UK. • Trained team, culture & influencing techniques using MBTI to salesforce and leadership teams.• Initiated a new LLD customer service shared services model that included performance improvement consult- ing team certification and an LLD MTM metrics dashboard.• Led Gallop Q12 EOS Administration and Action Planning• Led Interactive Theater Diversity Program• Certified Mentoring Program Manager for Marketing Team -
National Manager, Leadership Development - Regional Manager, Customer Service TrainingDiscover Financial Services Nov 1996 - Dec 2002Riverwoods, Il, Us
Mary Debra Hester-Clifton, Shrm-Scp 🤔Pen Name-Debra Hester Skills
Mary Debra Hester-Clifton, Shrm-Scp 🤔Pen Name-Debra Hester Education Details
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Ottawa UniversityHuman Resources Management -
Oklahoma State UniversityBroadcast Journalism -
Devry UniversityGeneral
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