- Serve as the day-to-day point of contact, engagement lead, and project manager for Numerator's Consumer Packaged Goods (CPG) Emerging Brands, providing service and support.- Interface directly with consumer insights, shopper insights, category management, brand management, and field teams, addressing their pressing business questions and challenges.- Leverage Numerator's consumer panel and survey data to deliver analytic insights and compelling data-driven stories that drive increased sales and improved marketing effectiveness for strategic customers.- Collaborate with client services team members to drive client engagement and maximize the utilization of contracted resources, ensuring a high return on investment and building success stories that foster long-term relationships.- Work closely with lead customers and Numerator's product team to develop, prototype, and pilot new solutions and enhanced capabilities, bringing the voice of customers to drive the growth of the business.- Demonstrate a deep understanding of Numerator solutions and services, effectively positioning them as differentiators in the market and against legacy approaches and competing offerings.- Support sales efforts throughout sales cycles and presentations as a subject matter expert and Numerator solutions guru, showcasing expertise and occasionally conducting product demonstrations.- Generate thought leadership content, including webinars, training materials, blog posts, and industry presentations, to provide valuable insights and establish credibility with clients.

-Design, build and implement custom quantitative and qualitative studies based on study objectives and best practices- Manage ongoing customer engagement metrics resulting in a doubling of market research revenue year over year- Provide data-driven insights to interdisciplinary teams to generate better customer engagement- Answer Investigate research questions and communicate insights clearly and concisely to internal team members and external clients

- Developed growth strategy focused on lead generation and customer engagement by identifying key business development accounts with the goal to stimulate new leads resulting in 14% YOY growth -Point person for sales team’s business development and share-shifting efforts by implementing and communicating target accounts in market across all territories and segments which lead to multi-year contract during need time

- Grew lead generation from 3.5% to 15% in 11 months from data analysis and creating and implementing sales engagement strategy using indirect and direct marketing techniques-Increased special corporate production by 5% by identifying new projects in market and meeting and exceeding clients’ needs and overcoming objectives

- Responsible for re-positioning newly re-opened Marriott full-service hotel with $48M including re-branding and developing sales marketing while brokering positive client relationships in partnership Global Sales Senior Leadership and key stakeholders.

- Front desk daily operations and supervisor of related Front Office areas including At Your Service, concierge, guest relations, VIPs, front desk, luggage, bell, valet and runners. - Manager on Duty Functions including managing all areas of the hotel in the absences of department leaders. - Knowledge of reservations procedures.- Manages daily front desk shift operations and ensues compliance with all policies, standards and procedures.