Develop off-campus student housing Res Life program for a property of 2,532 residents; assist with property management functions; oversee event planning and execution; manage resident relations; respond to reputation management issues

l led and managed on-campus student housing; provided staff supervision and development; programming; strategic planning; policies and procedures; facility management; occupancy management; budget oversight.

I coordinated the custodial, maintenance and facility operations for on-campus student housing. I worked closely with Residence Life staff to address facility concerns in a timely and effective manner.

I was responsible for the administration, management and supervision of custodial staff that perform custodial services, housekeeping, and events support for the university. I represented Custodial Services and Facilities Management to the campus community.Additional details:*Customer service orientation*Training program development*Inventory management*Staff supervision and development

I served as Housing Services’ primary liaison with the facilities departments regarding maintenance operations, custodial, and housing facilities project needs. As a member of the senior housing leadership team, I addressed facility operations issues and served as a resource person for students, faculty, staff and guests.Additional details: •Relationship management•Long range facility planning and project management•FF&E and inventory control•Supervision of business operations staff

I served as the chief housing officer for 3,000 residents at multiple housing locations. My areas of leadership included departmental operations and administration, facilities management, and financial affairs.Additional details:•Policy and procedure development•Programmatic initiatives •Housing assignments and occupancy management•Housing technology initiatives•Marketing and communications plan

My role was to ensure that the housing facilities (500,000+ square feet) complied with standards for cleanliness and function. I served as the liaison for housing facilities maintenance and operations.Additional details:•Summer conference housing•Goal-setting and housing master planning•Vendor contract management •Student and staff supervision

When I was promoted to Assistant Director in Residential Services, I supported the residential operations and facility management of 24 campus residence halls housing approximately 2000 students, and 4 dining halls managed by a contracted service. Additional details:•Oversight of housing maintenance repair and renovation projects•Liaison with Oberlin Student Cooperative Association for maintenance of housing and dining co-op facilities•Supervision of Operations Assistant and student moving crew