Who I am: A serious professional with a sense of humor. What I do: Use my hybrid set of technical, training, and people skills to solve problems, make improvements, and make your day better. As a lifelong learner, I continue to update and upgrade my skillset so I can give you the latest in information and knowledge with a breadth of valuable experience. I use my knowledge and skills, combined with terrific instructor-led training skills, solid technical and customer support skills, and concrete hands-on IT experience across a variety of industries to make a difference for you and your company. I am passionate about people, building relationships, exemplary customer service, honesty, integrity, teamwork, successful results, and life-long learning. Keywords which apply are: technical writing, software training, training curriculum, end-user training, subject matter expert, instructional design, training delivery, e-learning, training development, job aids, software installation, system administration, applications, cloud-based applications, security, documentation, policies and procedures, information mapping.
Listed skills include Software Documentation, Process Improvement, Training, Leadership, and 46 others.