Department of 1 in charge of all payroll and HR functionsBi-weekly payroll for ~450 employees nationwideLead and assist Open EnrollmentPost job abs as needed

Administered compensation, benefits, and performance management systemsExperience with Paycor, ADP TotalSource, and Extensis Worked with upper management to create fair and consistent HR policies and proceduresCommunicated and enforced HR policies and procedures to all employees Advised Directors and C-Level Executives on organizational policy matters such as evolving federal guidelines and regulations, equal employment opportunity, harassment, and recommended any necessary changesPartnered with hiring managers to efficiently manage the hiring processIncluded resume reviews, phone screens, coordinating onsite interviews, background and professional reference checksCreated and sent all onboarding documents via DocuSign, which included background check, Offer Letter, and Employment AgreementSuccessfully advanced the onboarding process by creating a positive, comprehensive new hire experience Reviewed, implemented, and tracked new hiring and annual trainings such as HIPAA, Security Awareness, and harassment trainingOversaw and implemented onboarding and offboarding procedures for all employeesResolved personnel issues regarding HR matters that need clarification, submissions, and/or correctionsManaged and oversaw work-related issues including disciplinary actions, PIPs, and terminations Conducted exit interviews to identify reasons for employee termination and discussed benefits, final paycheck(s), and any questions or concernsPerformed all payroll related tasks and responsibilities Worked as 401k Plan Administrator and entered employee and employer contributions every payroll; also responsible for mandated communications and year end testing for compliance Provided support for CFO and accounting team on various projects (most recent SOC II Audit)

• Manage profitability, lead, and develop support associates as well as maintaining all areas of the store to company directive• Manage controllable expenses for store through effective scheduling, supply ordering, and inventory management• Ensure compliance with all store assigned tasks and report any maintenance needs• Drive store sales and profit through sales leadership, payroll management, and controlling shrink• Monitor and address associate performance issues in a timely manner• Utilize customer, peer, and personal feedback to motivate, coach, or change behaviors as needed

• Coordinate resource allocation and schedules for new customer installations• Work closely with new customers and transition them from Sales to Deployment to Customer Care, which includes conference calls about installation, directing any calls or concerns they may have, and approving them into Customer Care with no outstanding issues • Make travel arrangements for Deployment team and coordinate schedules for builds and installations• Meet twice on a weekly basis with Sales and Deployment teams to discuss new clients, clients with outstanding issues, and future clients• Update spreadsheets for multiple databases related to Deployment and Customer Care• Answer phone calls and respond to email or fax inquiries from clients when needed

• Supervise the sales floor to make sure the sales representatives are interacting with the customers and visually maintaining the floor to the company's guidelines• Responsible for HR functions, including interviewing and hiring employees right for the job, new hire orientation, daily coaching and mentoring, extensive training on company policies and procedures, and terminations• Actively recruit sales representatives that display friendly and energetic personalities• Develop strategies to run an effective business and stay within guidelines of payroll• Train new employees on store operations, customer service, and register procedures• Analyze daily statistics of store operations in order to implement programs to drive sales goals and projections• Maintain presentation and standard of store visuals, which include a full presentation and provide a pleasant shopping experience• Participating in daily conference calls with the district manager and peers