Selected to join the Culture Committee for the Beverage Division, as well as selected to lead the Dallas ONE Team, a company initiative put in place to continue to cultivate the culture at each branch. Payroll Administrator: Process payroll for over 500 employees using Work Force Management (Kronos) and Ceridian. Maintain Ceridian employee files, process change forms, monitor pay changes. Benefits Administrator: Assist employees with benefits enrollment, point of contact for all benefits related questions. Conduct annual enrollment including hands on assistance with enrolling, informational meetings, and distributing information. Manage Leave of Absence, FMLA, Short/Long Term Disability program. Human Resources: Talent Acquisition: Create, post, and manage job postings for all departments. Facilitate screening process for applicants. Manage onboarding process including paperwork, employment eligibility, and provide orientation for all new hires. Also responsible for publishing promotions and processing pay increases.

Talent Acquisition: Develop streamlined employee processes, design Job & Stipend Description Manual for over 500 positions. Develop and post job openings & maintain applicant tracking system. Created a partnership with Indeed.com to seek candidates for hard to fill positions. Create interview questions, schedule candidates, and prepare packets for interview panels. Project Management: Researched and implemented an applicant tracking system to streamline business functions and make serving our employees quicker. Digital Media Management: Manage district Indeed.com Career page, LinkedIn page, and several pages of district website www.misd.gs

Digital Media Management: Create engaging, industry relevant social media posts for assigned clients. Posts are to be engaging, informative and industry specific. Each post is created to drive website traffic and build the client's customer base. Posts are created in a 24 hour window, requiring attention to detail and the ability to meet tight deadlines. Focus on brand management, customer engagement, and industry relative content.

Notable Achievements: Selected by the assistant superintendent of Human Resources as an Ambassador to represent our district to the community and state in a positive light at all times. Selected to attend the Texas Skyward Users Group conference to receive specialized training on Skyward database system to communicate to our department. Training: Collaborate with HR team on developing training manuals for campuses to streamline hiring process. Included creating a process binder for the position with sample documents, job description, and training information. Assist in designing a cross-training program for the department.Program Management: Verify qualifications for all district candidates. Ensure they meet the federal and state requirements for working in public schools. Closely monitor certifications throughout the year of all professionals to insure we comply with Highly Qualified 100%. Submit yearly report at a state level to verify compliance. All staff was 100% in compliance the entire year of my tenure. Prepare and distribute required federal reporting for funding as well as presentation to school board. Employee Management: On-boarding of all new staff to the district. Develop a streamlined orientation process for new hires to expedite time between offer and first day of work. Upload and process fingerprinting for FBI and DPS background checks, handling confidential personnel information.

Assist with daily operations of the Dallas branch including employee management, marketing, brand management, budget/fiscal responsibilities, and other needs as requested by executive leaders.Communications/Media Management: Manage internal/external branch communications, including job postings, general information, and creating policies. I developed the first branch employee newsletter distributed internal and external. Utilized various programs such as Publisher, Word, PowerPoint and digital screens using online programs. Event Planning: Plan all branch events including staff meetings, training/brand rollouts, health fairs, employee appreciation events and holiday party for over 800 attendees. This included seeking venues, managing vendor negotiations, catering, room set up and preparing presentations/training materials. Community Relations: Facilitate individual and corporate sponsorship requests including preparing checks or items for donations, providing marketing information, distribute event tickets, event recaps, and attend events to provide on-site management. Examples of events are community, non-profits, and local and national brand sponsored public and private events such as NFL Bud Light Hotel, NBA All Star Games, Taste of Addison, SMU Athletics, State Fair of Texas and numerous other businesses. Corporate Social Responsibility: Maintain million dollar CSR budget for Dallas and Ellis counties, plan events for schools and youth organizations, support local environmental groups, and provide Designated Driver events at the American Airlines Center, Verizon Theater, and when necessary at other large venues and during major holidays. Assisted in developing a partnership with SMU Athletics. Project Manager-Health & Wellness: Partnered with human resources to create a branch wellness program including annual health fair with screenings, discounts to a fitness camp and running program, and bringing in health professionals for workouts.

Project Management: Member of the re-branding team to update uniforms, create new menu items and design new menus. I was an active part of the creation, design, and roll out of the new branding. Lead the development of new uniforms, including seeking design feedback from management, sourcing materials and printing options within budget, and distributing new uniforms to all locations based on staffing. Training/Event Management: Plan and execute monthly meetings for partners and management staff including set up, presentations and training packets. This included annual managers banquet and yearly management training conference. Communications: Monitor website feedback, answer emails, and field phone calls from community and customers regarding all aspects of the business. Employee Management: Maintain employee files, coordinate and process employee benefits such as insurance, vacations, training etc.

Training: Designed and implemented a training program used region wide. Program included tests, hands on activities and observations. Designed Train-The-Trainer program. Implemented monthly round-tables for trainers to have the opportunity to have input on the training program. Project Management: After buy-out by Uncle Julio’s I trained on the new software, new POS system, and forms Uncle Julio’s used. Traveled to multiple locations to set up new office procedures and computer/POS systems. Responsible for selecting and training new office managers on the Uncle Julio’s processes.Management: Manage front / back of house including staffing, guest service, P&L, inventory, labor, and food preparation. Partnered with GM to create a structured catering program to begin attending community events and build catering business.

Event Management: Plan and execute monthly Baby Fest Weekends and New Parent Seminars. Events included visiting with customers about our products and services, providing entertainment and giveaways and decorating the store per the theme. Manage vendor agreements, budget tracking, print marketing and day-of event management. Included marketing event to customers and in the community to increase attendance. Participate in annual multi-day Baby Expo trade show held in Dallas with attendance in the thousands.

Human Resources: Maintain personnel files, mandatory postings, write schedules, and facilitate employee milestones. Implemented a cross-training program for all Zone Specialists. Selected as a new store opener to travel to set up and train new locations. Talent Acquisition and Development: Recruit, interview, and provide orientation and training for new hires both during pre-opening (approx. 100 employees) and through out the year. Maintain employee personnel files as well as manage any employee relations issues such as complaints, recognition, promotions, disciplinary actions, benefits etc. Provide training for all team members for cross-training purposes. Oversee all Zone Specialists including scheduling, training, monthly meetings. Responsible for knowing state hiring/termination guidelines as well as OSHA and other state laws regarding worker safety.

Training & Development: Responsible for all FOH staffing including recruiting, interviewing and onboarding. Manage and provide updates on the new hire training program, write schedules, certify trainers, and focus on ongoing development of qualified staff into trainers and management candidates. Customer Service/Restaurant Management: Visit with guests, manage staff, and partner with community at events and caterings. Developed several new catering relationships with local businesses to boost our sales.Office Management: Processed employee payroll, retention of employee files, conducted inventory and ordered supplies for bar, kitchen, and office. Manage P&L, monitor labor, manage staff including hiring, coaching, and termination.

Managed all aspects of FOH training, including new hire orientation, writing schedules, and certification testing. Assisted with the transition of number based PLU system to new Aloha system. Cash office duties including counting down cash, closing out registers, and balancing money.Selected as a trainer to assist in other stores as needed.