• Produced, iterated, and led process improvements across a global team of PMs.• Applied scrum methodologies to project manage OpenHack operations.• Program managed team of Indian Web Developers for OpenHack registration sites. • Led team communications strategy and execution via reports and presentations.• Analyzed data to inform growth and decision making, through advanced Excel and BI reporting.

• Managed code-with technical customer engagements to drive operational excellence and data, resulting in measurable business impact. • Partnered with Microsoft Engineers and account teams to drive the friction out of engagements, enabling world-class engineering experiences for Microsoft’s top customers and global partners.• Defined, tracked and reported out on business impact.

• Led Northeast community engagement with local developer/IT Pro leaders and influencers.• Gathered data to drive insights in quarterly business reviews.• Program Managed Microsoft Reactor, strategically attracting and hosting technical communities to drive Microsoft developer reach. • Uncovered, evaluated and negotiated key strategic sponsorships and partnerships to reach various developer audiences.• Contributed to Microsoft’s growing startup ecosystem through onstage presentations, program recruitment and relationship management. • Managed regional Event Coordinator, delegating and overseeing event planning and operations.• Attracted diverse and inclusive candidates to Microsoft through tailored recruiting events.

• Assisted managers with Windows app pipeline reporting, generating insights for reviews. • Planned and executed marketing events, promoted via a monthly marketing newsletter.• Coordinated HR processes, including job postings and team onboarding.• Supported the General Manager with calendar management and expense reporting.• Completed operational reporting including expense budget reconciliation and asset tracking.

• Managed over 10,000 XBOX kiosks within Europe, Middle East, and Africa (EMEA).• Fostered relationships with 20 kiosk vendors across EMEA, sharing best practice.• Oversaw the XBOX kiosk marketing demo disk selection for EMEA.• Drove process improvements based on in-depth research and comprehensive data analysis.

• Developed and monitored the program's social media presence• Ensured the safety and well-being of program participants as holder of the emergency phone• Scheduled academic field trips, organized student files and liaised with the Boston-based program manager

• Lead 50 students toward reaching their individual learning goals• Planned and carried out suitable lessons for various class focuses, sizes and levels• Provided student performance feedback

• Monitored and assessed caller performance to ensure impartiality of responses• Represented the organization in radio and television interviews• Proofed quantitative survey data results for managers

• Carried out research for client proposals• Created media kits for product/service promotion• Performed office duties: updated Excel spreadsheets, answered phones, contacted employees

• Prepared informational packets for prospective clients• Contacted news outlets to obtain updated contact information• Compiled Excel media lists for story pitches