Mary Fresques Email & Phone Number

Salt Lake City, Ut, Us

Salt Lake City, Ut, Us

Salt Lake City Metropolitan Area

United States

Supported strategic day-to-day- business operations for a civil and geotechnical engineering consulting firm. Led HR coordination functions. Handled onboarding, off-boarding, payroll entry, PTO oversight, insurance, contract tracking, compliance, and team engagement. Coordinated facility management, health and safety compliance. Supported fleet vehicle management. Represented company brand by interfacing with staff, clients and vendors.

Worked with one of the largest public health entities in the United States to contribute to the COVID-19 pandemic response. Followed regulation and protocol changes from state and federal agencies in an ever-evolving informational climate. Built relationships with third-party vendors.• Answered high volume of calls and provided detailed information and guidance to public regarding procedures related to COVID-19 information and test results. • Performed customer service functions; provided information to businesses regarding COVID-19 response changes and other department/division services and information.• Scheduled client registrations for COVID-19 and other vaccinations. • Tackled division-specific documents and assisted clients in data gathering. • Conducted case interviews and contact tracing while protecting client confidentiality.• Translated medical jargon into lay terminology for clients; navigated tense client interactions with genuine care and an accepting approach.• Helped clients and contacts identify social support needs during self-isolation/self-quarantine.

Greater Salt Lake City Area

Maintain and enhance brand reputation as high-end men’s brand specialist, including Hugo Boss, Michael Kors and Armani Exchange. Wardrobe stylist. Leverage strong sales and customer experience in retail environment.• Consistently meet quarterly sales quotas due to proven ability to determine customer needs and recommend products through suggestive selling.• Achieve Customer Engagements scores 18% above department average with exceptional ability to build unique rapport with each person I come in contact with.

Utah & Idaho

Recruited to manage volunteer base, annual events, and fundraising on behalf of nonprofit foundation.• Executed annual cycling event with 150+ participants and annual walk event with 200-300 participants.• Recruited and cultivated leadership volunteers, sponsors, and event participants; built and managed volunteer core across Utah and Idaho.• Provided strategic direction and oversaw all aspects of fundraising plans pertaining to assigned events.• Defined sponsorship benefits and developed proposals.

Salt Lake City, Utah

Directed all marketing, events, and PR to position an emerging brand on behalf of a multi-disciplinary contemporary artist. Handled press, promotional campaigns, and exhibition management.• Played pivotal role in artist’s progression from a new, local artist to build a national reputation, including a New York exhibition that caught the eye of influential art dealers, gallerists, and museum curators.• Built rapport and notoriety with potential clients and collectors in high-end art world.• Coordinated 10-12 events per year to stay top-of-mind with target clientele; planned independent art exhibitions, press receptions, and networking dinners.• Created all marketing collateral, including email marketing, social media presence, press kits, and web content.

Salt Lake City Metropolitan Area

Recruited by company’s co-founder and President to establish first-ever marketing and public relations program for chain of multiple salon locations.• Launched first email marketing campaign and grew email list 30%; optimized retention and open rates through promotions, special offers, and exclusive deals.• Exceeded fundraising goals each year by designing, planning, and managing annual fundraising campaign for a collection of industry-related nonprofits.• Optimized client retention by creating content for a rewards-based loyalty program. (See attached document) • Consistently secured local and national press recognition in industry publications.